Harrah’s Gulf Coast – A Caesars Rewards Destination

Carpet needs to be changed otherwise it was clean. Enjoyed pool and the pool area.

Dingy hallway carpet. Old room furnishings. House cleaning not a standard service. (Went to front desk at 1PM and asked how to get clean towels….front desk clear…..no one waiting to check in….told towels would be right up; they never came). Front desk not helpful Poor dining choices. Dark and dreary, not worth price! Would not stay again.

We have stayed at Harrah's many times through the years, and enjoyed the stay. This was first time in 2 years to Biloxi. After we parked in the deck we noticed that one elevator to access to the entrance to hotel was not in service. It was the same way 2 years ago. Maintenance needs to be done there. We got a handicap room and was please with the higher toilet, bars all around for access in and out of tub. No issue there, the problem was with the bathroom, the lighting is terrible. It is so faint you cannot see. There is no room to put toiletries and had to go back and forth from the room to the bathroom, and with the bad lighting it was still a challenge to see to even brush teeth. walking with a cane and going back and forth was challenging. The other bad issue is the water situation. We never knew when about to take a shower is there would be hot water or not. My son-in-law asked a maintenance worker in the hotel about it and he said to just let the water run for a while. That was no guarantee because we did that and in the middle of a shower it would go to luke warm.