Alila Ventana Big Sur - Inclusive Resort

Literally amazing. One of the best weekends I've had in so long and one of the only trips I felt fully filled up by. It's a wellness resort vibe so it feels like you are in white lotus except everyone seems truly happy. I even asked one of the guys driving me in the cart if he liked his job and he said he loved it and the hotel treated him very well. The food is incredible and the people are too.

Short get away trip with high expectations and the Ventana delivered. When you pull together great staff, comfortable rooms and good food in such a beautiful setting, it’s hard to beat. Throw in the spa, activities and pools - and you’ve got the best adult “summer camp” type experience, with options to tailor it to your desired vacation.

Beautiful property in a great location! One of the best point redemptions in the game, and super welcoming of pets. Had a blast here and will definitely stay if coming back to stay in the area! Leo was our favorite waiter and Gracie the concierge was incredibly welcoming and helpful for planning activities!

We just returned from our second trip here and would not come back. There isn’t a ton to do, but Alila is/was/could be a nice weekend getaway as the surroundings are lovely and peaceful and the dining options are generally good, food-wise. Unfortunately 2/2 of our dinners, which should have been a tranquil, stress free cap to each day, were ruined by unwelcome, overbearing, rude visits to our table by who we can only assume was a busybody, intrusive restaurant manager at Sur House - this individual did not even exercise the decency of introducing at all who she was, so we don’t even know who interrupted our dinner. But certainly neither visit made our, nor anyone else’s, experience better. I have never had the experience of an uninvited anonymous employee come over to patronize us every chance she got. Really unacceptable behavior especially at this price point. Wholly unsatisfied with our last visit here.

Our first time staying at the property for my wife’s birthday few days ago, what an amazing place and experience. All the staffs are very friendly and welcoming, love the amenities and the food. We are already planning the next stay for our wedding anniversary. You won’t be disappointed.

The Alila Ventana Big Sur is a very special place. The staff provides friendly and impeccable service. We felt so taken care of while we were there. We thoroughly enjoyed the record player in the room as well as the cozy fireplace. In addition, the location and views are stunning, no matter which direction you look. We were upgraded to a hot tub room, so having our own private Jacuzzi on the balcony was amazing, especially since it was cold and rainy the first two days we were there. We also enjoyed the infinity hot tub that faced the redwoods and the Japanese hot tub, especially at night for stargazing while soaking. We took advantage of the sauna, too. The rooms had thick cozy robes and fluffy bath towels. The beds were incredibly comfortable; we slept great. This is definitely one of those choose-your-own adventure properties. You can be very active by going on hikes, swimming, working out at the gym, taking art classes, etc., or you can just curl up with a book in a hammock, by the pool or on the balcony of your room. All meals are included with the price of the room. The only additional charges are for alcoholic beverages and tipping on those. Otherwise, everything is included, including tips for the valet, bellhops, restaurant servers, etc. They also offer many free activities, which we enjoyed, as well as some that incur an additional fee. We did not do any of the paid activities, but some folks that we met during our visit did and said they enjoyed them immensely (e.g., axe throwing). I highly recommend this place, especially if you have a stash of Hyatt points and can book that way. It’s totally worth using your points for a stay here, especially if you are celebrating a special occasion.