Yemaya Reefs, a Small Luxury Hotel

Beautiful property, however i recommend bringing food & snacks & beverages. There is no where close to purchase. The dinning staf was extremely slow, we had to beg for water they would take our glass we would sit forever waiting & waiter would not return. The menu was small and they were out of most of the main dishes. We where served the wrong dinners that took over hour to get, while its beautiful there no good or water and only alchol available at a hefty cost. Makes for a unpleasant time.

I would love to give this hotel a 5 star but unfortunately, I cannot and I will explain below. I reached out prior to our trip if we can have a plunge pool and pay extra since we are celebrating our anniversary. Crickets…until I followed up twice and was informed that they are full. I knew that arriving to the island would be rough as per the comments I was reading from previous travelers. So it’s a given, especially we were in a small boat for 6 people. Upon arrival, we were greeted and welcomed with a signature drink. The check in was a breeze. The room was quite spacious and we have a daybed as well, which we obviously didn’t use. The shower feels like you’re with nature. The French doors open to a small patio overlooking the beach. It really is a beachfront property. Everything is going great as we have hoped. The island is secluded, and it’s ideal for couples who would like to get away from the hustle and bustle of everyday life. The sunset was marvelous. They had a cultural dance on our first night. Since the property is small, you’ll see the same familiar guests and we even get to know a German couple who visited them twice. Monique (I hope I remembered her name right), helped us with all our needs. She is such a delight. I even tried their Aloe Vera spa and my partner had the massage. On our second day, the fridge was not working. So my partner transferred it by the door since we found out that it was the outlet. We informed the housekeeping guy that was inside the room before they left. Unfortunately, my partner lo had $300 taken from his envelope where he had his cash. He would t have known if he did not prepare how much he was going to pay for his scuba diving the following morning. We had cordobas, my Apple Watch, my iPhone on the table but those were not taken away. I reported it immediately. I was not sure if I also lost cash since I don’t have the habit of counting my cash. The operations manager had security investigate the event and I was informed that the they had to let go of one of their employees, which was not our intention, though I do understand their reasoning behind it. I informed him that we still have 4 more days in the island and I don’t feel safe leaving our valuables behind so I had to take my little waterproof beach bag to put all of our valuables the entire time we stayed. Their service recovery is minimal. I do expect them to give us a credit of $300 to be deducted from our bill, and an apology. That was all we had. I was not asking for anything else but as I said, that’s the minimal service recovery I was expecting. The hotel’s pool is small but you rarely share it with someone since most of the guests are at the beach or exploring the jungle. The food is good. The waiter Jordan is very attentive and even knows our names. In fact, most of them do and they know which room you are staying. Overall, for a small luxury hotel, the overall experience is above average (minus the missing money incident), the servi

Everything perfect.