Hôtel le Windsor Biarritz

Un hotel confortable, con staff amable, buen lugar para descansar y disfrutar de la ciudad. En lo mejorable, el desayuno con comida caliente, esperaba cocinado y productos de mejor calidad en los huevos revueltos y el bacon. El frigorífico de la habitación no enfriaba nada y en cuanto a la televisión, los canales españoles no estaban sintonizados. Son aspectos fáciles de subsanar para una estancia 10.

Location is perfect, breakfast was very good with hot meal.

Received a warm welcome on arrival. Took the extremely small lift up to our room,luckily we are both small. We were exceptionally disappointed when opened our room to our standard room . It was only marginally larger than the lift! Our room was next to stairwell and everything someone comes up and down the noise carried also you can hear people above and due to wooden floors people walking in corridor. Due to this and within 10 mins of arriving we decided this would not a a comfortable experience to stay in a small room with very little day light for two nights. It was our a mistake of not noticing we had booked a standard room with no view however over £200 per night for a box left us feeling short changed. We asked to pay extra to move but were told they had only a similar room on another floor! As hotel coukd offer no remedy and because we had already paid in advance, we ended up having to pay for a room across the road at Hotel Tonic as the thought of staying two nights in such a small room wouId ruin the trip.. we travel a lot and are not precious people who complain but this is the first timer we have ever decided to check out of a hotel within 10 mins of entering the room. One very disappointed guest. Don’t book a standard room!