Hotel Kutch Palace

Property is very good but staff does not have education for hospitality, drinking water was not good otherwise everything is above average all over experince is average

Location - very good services and amenities - very good food - only one option of bf, since there's is no canteen/pantry with them they should not add food in their scheme.

There was no hot water available initially. It required 1 hour to manage them to arrange hot water. There was no toliteries, towel provided. Next day morning breakfast served was literally cold. Tea was terrible. And cost was too high when comapred to service. Extremely required to improve the service.

1. The room is very small 2. Breakfast is very poor 3. Complementary water is given but not sealed .

This hotel is located close to the airport. However it's away from city and no nearby shops or restaurants are available. Room, bed and linen are very clean. Rooms are spacious. Service is excellent by the receptionist Roshan and his colleagues. Hotel doesn't have a kitchen but they provide Tea coffee and meals as and when ordered. Overall service is excellent. Although it's a residential area, one side of the rooms have bad smells from outside. A budget friendly modest accommodation with prompt service 24 X7. Front desk incharge Roshan helped us to open our locks malfunctioning. 3 to 4 car parking spaces available. They have provided us transport for airport at a reasonable cost. .

people proving services are drunk... no coffee available for 2 hours.. cold breakfast like poha is served...