Vieraskäyttäjä
31. tammikuuta 2023
Beware, Photos you are seeing on there online portal are either old or fake or not necessarily of Panchgani. Amenities mentioned are just cheating. It was horrible experience with Elisium hotel Pachgani, We stayed there 8-10 May 2022 with horrific experience, not at all maintained, water taps are damaged and broken, hot water problem, color on wall is damaged, electric switch and plugs are broken, After checkin, we found two cigarate packets and one rotten food packet in the drawer in the room which we alloted for kids, thank god they didn't try it out of curiosity. staff is not educated and not professional, looks like they are daily wages people. no wifi,, While booking veg /nonveg was mentioned, but on asking they denied and said, contact your agent.. after complaining agent with what was promised and what are actual services, they served nonveg, most of us didn't ate it as it was Monday. TV is there in room, but not working, seems they have not recharged. We were cheated for each and every amenities mentioned while booking. It is very very old property and owner dont even bother to maintain it. staff is very very casual. Food quality is also not up to the mark. Overall, we were cheated and trapped.
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