Regenta Resort Shyam Bharatpur

It was an awesome stay at Regenta resort. We stayed here for 2 days and enjoyrd all the amenities including pool and meals. Staff is super supportive and humble. I would love to mention Ms Vinita for her very personal touch in restaurant when she made sure that we get everything we want. It was an awesome experience.

we have stayed at this property many times as it's facilities was very good but this time it was a little disappointing as basic amenities like towels, toilet paper and dental kit were missing in the room, had to ask for it and food was the speciality for which we used to give this hotel priority was average. In dinner, we ordered Malai kofta which was spoiled. Bed was making cracking noise. It seems like day by day management has become very lousy and lazy. please pay attention to the details.

Location of the hotel is great 👍. The check-in was smooth. However, the overall maintenance is poor. Im saying this because of the following reason - 1. No water glasses in room. I had to ask for it thrice to get it. 2. The swimming pool washroom were dirty and stinking. The reclining chairs were dirty. No hangers to even hang towels before and after shower. 3. Everytime you requested for something from restaurant, the bill given was in bare hand and no folders that is the norm. 4. Breakfast was very average. Only eggs for the nonveg. Nothing else to order. Overall the stay was average, which could have been better if some attention is given to the overall maintenance and upkeep. No personal touch. Not recommended.