Comfort Inn Bessemer Birmingham South

I liked that we were able to have our fur baby with no hassle. I think the pet deposit was a little much. The front desk wasn't very friendly, at least not the way their ad claims....but I would still refer people to stay there. The room was clean. I liked that the room didn't have carpet.

Room was very clean and spacious

Poor customer service. My husband left his much needed and expensive medicine in the room and when he realized and called, no one would respond until a manager arrived a few days later. Manager said he would mail the meds, but after a week when we reached out again we were provided with a lane excuse and my husband had to take off work travel back out there

Room smelt musty and mildew. Lamp shade looked like it had blood on it. Air unit was loud.

Great location. Very clean and quiet. Great for the price. I would definitely stay again.

We’ve stayed in multiple properties in this general location and this hotel is not at all on par with the rest. Our room was in desperate need of updating. The furniture is worn. The bathroom did not have even a vanity and just had a wall sink with a horrible caulking job . The tub was dirty. The walls are paper thin and you can hear everything. We had to get our keys re activated for the second night as did everyone else. A woman we spoke with stated that she had been there 4 nights and had to get her key reactivated every night. I will say the staff were very nice. Not sure who is posting the rave reviews, but this property is in no way “exceptional “ or “excellent “