Best Western Plus Bessemer Hotel Suites

I had a very enjoyable stay at the best western in Bessemer and I would advise all families and friends to go there and have the same joy that I did. The lady at the front desk is one of the nicest ladies I have ever met.

The nicest staff ever. Felt like home. The breakfast was delicious & I normally don’t like hotel breakfasts.

The area was clean and neat. The floor was stickey in the kitchen area. Everything else was very good. I will stay there again.

Well I had a tree fell that knocked my power out so I’ve been there since Thursday of last week the staff has been wonderful and very much concerned especially Toya I think that’s her name . She’s there in the evening.

The room was clean. The evening clerk walked by three times talking on a cell phone. The tv didn't work because the cable had been cut. There was no phone in the room. The morning clerk was hateful and incompetent, had to call the supervisor to find out how to credit our card because we refuse to stay for the second night. The egg patties and the biscuits and gravy were flavorless. The orange juice was warm. We left and went to another hotel.

Rooms were clean. The front desk (Latoya) lady was very nice and helpful!! Loved the coffee and juice bar being open all night and the bottled water as well! Overall an excellent experience.

It was people with loud music inside the hotel. People smoking in the hallways. Pet feces on the sideway where guests enter. The elevator needs to be serviced, it so slow and seems to have gotten stuck at one point. I will not book here again.

Latoya, the front desk staff, made the stay wonderful! She was very kind and ALWAYS eager to assist! She's the reason is stay again

Nice property. Conveniently located. Room was nice and bed was comfortable. Breakfast was excellent. Wi-fi was good. Dining options within walking distance.