Löydä majoitus kohteesta Bern

"From arrival it felt I was judged as I just came for hike and now in my going out clothes. 3am footsteps above ere so pound kept me awake, moving at that time caused me anxiety so I tried putting my headphones in. 7am it started again. I came to check out and mentioned it and basically was told off my the male reception most for not coming to them and then asked for city tax. Customer care was zero! I was tired and upset and all I got was rudeness. At 3am I don’t want to be moving room. I hasn’t asked for a refund. Maybe a coffee or a wave of the city tax would have been nice rather that this lack of regard. Never ever will I stay here again and I would highly appreciate a chat with the manager as I am not happy about this treatment."

"You need to take tram to Bern centre which the tram comes frequently and took around 10mins only. The room is spacious and quiet. Hotel staff was helpful and friendly. There's no supermarket or convenient store around the hotel."

"Amazing hotel in the centre, everything close by foot :) I would prefer to have access to my city bus pass from the morning of the day of my arrival and not after check in, but I guess this is standard."

"Very convenient location to Bern station, 2 mins walk from if exit from escalator at end of station. Located among the shops and supermarkets. 5-10 mins walk to old town. Staff are very friendly and room is very clean. Toilet is huge. Highly recommended"

"Room is cozy and lovely plus very clean. Staff was helpful. Great location have tram station just in front of the hotel. Nearby old town is a minute away. I have a good stay here, recommend."

"Asunnossa on itsepalveluperiaatteella toimiva sisäänkirjautumispalvelu, ja englannin kielen taito vaaditaan. Se sijaitsee kätevästi valtatien varrella olevan supermarketin vieressä. Sisäänkirjautumispäivänä oli tulipalo, ja herääminen kesti kauan. Hälytys oli kuitenkin väärä. Huone oli riittävän suuri ja siellä oli keittiövälineet. Kaiken kaikkiaan se oli OK!"

"The rooms and facilities were immaculate and the buffet breakfast has all you could possibly want and all super fresh. The staff were super helpful and made arrangements to move a fellow roomie who wasn’t in a good mental or physical space with no hesitation. Would definitely come back here again. Also, I realised after my stay that I was due a 15% discount because I had an EURail pass so make sure you use that if you have one and are booking"

"A good hotel local to the city and accessible by tram, in a quiet location. The room we stayed in was clean and comfortable with a view of the city. The room contains a fridge stocked with refreshments that you have to pay for with tea and coffee provided. The bathroom contained little touches with sealed packets of ear buds, nail file and tooth picks which is nice touch. Buffet breakfast was good with a nice variety of food catering for all tastes however the plates are quite small so be prepared for a few trips back and forth to the buffet. The pool was good but cold when first entering so be prepared ro swim a few laps ro warm up."

"The hotel staff were great for letting us know about public transportation"

"I truly appreciate the staff at this hotel. • Upon arrival, the male staff welcomed me with a cheerful tone that immediately made me feel friendly and comfortable in Bern. • After check-out, the female staff kindly allowed me to store my baggage so I could enjoy a full day exploring the city. She also let me rest in the lobby while waiting for my train, without any hesitation. • Later, the same male staff noticed I had been waiting for a long time and thoughtfully suggested I visit a nearby shopping center. His advice was very helpful—it gave me a relaxing place to wait close to the train station, without the stress of rushing or walking too far to the platform."