Holi City Apart Hotel Berlin arvostelua

Majoituspaikan vastaus: Hello Darleen,Thank you very much for your great feedback! We are delighted that you liked our rooms, breakfast and especially our team so much. It's great that you found the parking facilities and public transport connections convenient.We are already looking forward to welcoming you back at any time!Best regards,Elisa from HOLI

Majoituspaikan vastaus: Hello,Thank you for your honest feedback. We sincerely apologize for the cleanliness issues you experienced during your stay. Your comments regarding the toilet seat and bathroom area are concerning, and we will address them with our housekeeping team immediately to ensure our standards are met.We are glad to hear that you found the location quiet and pleasant. We appreciate your input, as it helps us improve. We hope to welcome you back in the future for a much better experience.Best regards,Elisa from HOLI

Majoituspaikan vastaus: Hey Steven,Thank you very much for your great review! We're delighted that you liked our modern, bright room and that you had a great stay. It's great to hear that you found the price-performance ratio to be good. We hope to welcome you back soon! Best regards,Elisa from HOLI

Majoituspaikan vastaus: Hey Amund,Thank you for your kind review! We're so glad to hear that you enjoyed your stay and found our staff friendly. We agree that the area is quiet and residential, offering a nice and peaceful atmosphere.We also appreciate your feedback regarding the water pressure in the shower. We'll definitely look into it to ensure a more consistent experience for future guests.We would love to welcome you back on your next visit and hope to provide an even better experience.Best,Elisa from HOLI

Majoituspaikan vastaus: Hello Mousa,Thank you very much for your feedback! Thank you very much for your feedback. We are very sorry that you were inconvenienced during your stay. Towels should of course always be provided and we apologize that this was not the case. The other points you raised are also not up to our usual standard. We will immediately review these internally to avoid such problems in the future. We hope you will give us a second chance to make your stay more pleasant.Best regards,Elisa from HOLI

Majoituspaikan vastaus: Hello Anh,Thank you very much for your feedback! We are sorry that there was a misunderstanding. Tea, coffee and water are always available in our restaurant or in the reception area. We will discuss your comments about the room facilities internally to further improve the comfort. We are pleased that you appreciate the proximity to the train station and we hope to fully satisfy you during your next stay. Best regards,Elisa from HOLI

Majoituspaikan vastaus: Hello,Thank you very much for your review. We are happy to take on board the point about the lack of air conditioning and we also understand that the temperatures can be really uncomfortable with the lack of air conditioning. However, we will definitely look at how we can improve in this area in the future.Hope to see you very soon!Best regards,Elisa from HOLI

Majoituspaikan vastaus: Hello Bettina,Thank you very much for this great review. We were really very happy about it.Hope to see you very soon!Best regards,Elisa from HOLI