Hotel "Helle Mitte" Berlin

keine Rezeption vorhanden, Mobiliar sehr verschlissen, kein fernsehen möglich defekte Anlage schon mehrere Wochen, nachts laute Musik auf der Straße schlafen mit offenen Fenster nicht möglich

Das der Hoteleingang über einen Fahrstuhl führt ist schwer zu finden.

Es gab kein Frühstück, obwohl es bezahlt und bestätigt war. Auskunft war, dass es seit vielen Monaten kein Frühstück mehr gibt, da der Koch krank ist. Rezeption ist selten besetzt, abends teils nur bis 2000 Uhr, man muss hoffen, dass man mit der Karte ins Hotel und Zimmer kommt, falls es nicht funktioniert, keiner da zum Helfen ? Keiner der Mitarbeiter konnte es gut erklären. Einen Fernseher gab es wie ausgeschrieben auch nicht Naja, positv war das viele, warme Wasser aus der Dusche.

I knew things were odd the second I had trouble finding the door. The hotel is located in a shopping centre - so points for metro connection and being right on top of bars and a movie theatre, despite this leading to a good bit of noise during the night. Points deducted for everything else. Despite traveling for business and my company having paid for my trip, the rude man at the front desk tried to make me pay out of pocket for my room until I showed him the confirmation emails from my company. As for my room, it had the size of a North American dorm room, enough cigarette burns in the wall to make an ash try blush, and - as a nice touch - the hairdryer dangling into the shower (though, this was rectified by putting it back on its convenient shelf). On a personally opiniated note, the furnishings were also rather drab, giving all the stylistic trappings of, at least to me, crippling depression. The carpet had odd stains on it that I dare not try to identify, and I dared not walk around barefoot. The cherry on top was when I tried to check out the next morning, only to find nobody at the desk and not even a key drop present. After waiting around for half an hour, I dropped my key and a small note on the front desk, which is quite literally a small desk in the middle of a cramped hallway. Truly an experience I won't forget, and one that makes me happy I am staying at a different hotel for my second night in Berlin!

We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.

Also gerne immer wieder super weiter so Personal sehr freundlich und sehr gut Ich möchte Wieder bald reservieren 😊bis bald Vielen Dank Mit freundlichen Grüßen.