Grimm's Berlin Mitte

Sehr freundliche und hilfsbereite Mitarbeiter. Der Empfang ist 24 h besetzt. Die Zimmer sind geräumig, sehr sauber und gemütlich. Das Bad ist sehr geräumig, sauber und hat eine großzügige schöne Dusche. Wenn nötig sollte man aber einen Fön dabei haben. Der war nicht vor Ort. Das Frühstück läßt keine Wünsche offen. Da ist für jeden etwas dabei. Vom Hotel aus ist der Alex in 20 min zu Fuß zu erreichen. Ich komme auf jeden Fall wieder.

Stayed here for a week on my first visit to Berlin. Pros: - Very clean - Good location in Mitte, with restaurants, public transport, etc. nearby - Bathroom was nice, shower very strong - Room size was very good (stayed in a Double Deluxe Plus room) - Bed was comfy Cons: - No safe in room - Need (many) more hangers for clothes - No kettle or coffee maker or refridgerator in room - TV only had German language channels - do they only have German guests? - AC was not very cold, and the adjustment dial just spun endlessly (as opposed to have a digital thermostat) Final comment is about the staff - no one was unpleasant or rude, and I get that Germans are not typically emotive or warm and fuzzy people, but at a hotel where you regularly welcome international guests, you need to be trained to at least smile a bit and say "hello and welcome". When I checked in, the person at the front desk just gave me the room key and said "ok"... nothing even about where the lift was. I asked about a nearby laundromat and if it was close enough to walk to, and the response was just "no". I would have expected the concierge of a hotel to say "no, but I could call you a taxi, it will cost about 10 Euro, or an uber, or there is a bus that goes there" or at least offer something helpful. It turns out you could walk there BTW. I don't think anyone was trying to not be helpful, but it's obviously a culture not rooted in customer service, so the management needs to pay attention to this. Fix these things (which could be done easily) and you have a great hotel instead of just a good one.

El hotel es encantador estéticamente y en lo funcional está bien. La cena es accesible y todo lo que pedí fue rico, 10 puntos para el strudel. Lo que no me gustó tanto es la ubicación, si bien hay un subterráneo cerca, los alrededores del hotel no son amables para caminar y la avenida más cercana es bastante fea. Lo demás todo bien

Das Hotel spielt ein wenig mit deutschen Märchen Motiven , aber das war es dann auch schon mit irgendwelchen Besonderheiten. Es ist ein solides Hotelangebot, die Mitarbeiter freundlich Zimmer ok, alles in Ordnung, ohne sonderlich zu glänzen. Frühstück war hingegen eher sehr durchschnittlich, Standardware, wenig frisches, kaum Brotauswahl, Rührei war am ersten Tag kalt, am zweiten gab es keins zu der Zeiten ich dort war, also eher enttäuschend. Ich müsste nicht unbedingt noch mal hin.

I arrived late but was warmly welcomed and headed off to my comfortable room for some much needed sleep. My room was spacious with a small desk, a good bathroom and good Wi-Fi. Good location for tourism, good location for sleep, very quiet residential area. U2 Spittelmarkt and U8 Moritzplatz are both nearby but I walked to most places as weather was glorious when I was there. I didn't try the breakfast which was extra (perhaps 14 euros?). I did note a lot of places nearby which had cheap breakfast options. It would be nice if there was a room safe. Lower down on my list would be a mini-bar - I'm not into mini-bars but I like having easy access to a fridge. The journey from Brandenburg airport on public transport was hellish when I was there due to long-term, planned work. I'd suggest checking the public transport route finder for details in case this is still ongoing as it can be really confusing and add extra time to the journey. It was easier getting back to the airport as I intentionally chose to go via a REX train route which happened to be unaffected by that work.

Siamo stati ospiti durante le vacanze di Pasqua del Grimm's Hotel optando per un appartamento. Che dire... quasi tutto perfetto! Una casa bellissima con ampio soggiorno e cucina abitabile, due bagni (uno con doccia e uno con doccia e vasca) e due ampie camere da letto. Cucina accessoriata per poter mangiare in 5 senza problemi. Sarebbe stato perfetto con tovagliette e magari dei tovaglioli. Unica nota stonata il divano letto: fatiscente rispetto alla bellezza degli arredi, davvero incomprensibile il perché non venga sostituito. Non abbiamo usufruito della colazione che si poteva effettuare con un sovrapprezzo. La zona è molto comoda con la metro a 5 minuti a piedi e un supermercato nelle immediate vicinanze. Un po' macchinoso arrivare dall'aeroporto perché alcuni tratti della metropolitana di Berlino sono chiusi per lavori fino all'estate e sarebbe stato utile saperlo dall'hotel qualche giorno prima dell'arrivo.