NH Collection Berlin Mitte Friedrichstrasse arvostelua

Majoituspaikan vastaus: 親愛的 Hester002，我們很高興您發現我們酒店的位置方便您的旅行。靠近地鐵站和餐廳確實是我們客人最欣賞的方面之一。非常感謝您對房間內免費小吃和飲料的積極評價。我們的目標始終是讓客人的住宿儘可能舒適和愉快。我們希望有機會在未來再次歡迎您。真誠的。TANJAHOFFMANNAssistant Guest Relations ManagerNH Collection Berlin Friedrichstrasse

Majoituspaikan vastaus: Dear Yuuudian,It is delightful to hear from you and learn about your recent experience at our hotel, the NH Collection Berlin Friedrichstrasse. Your kind words about our environment and location are greatly appreciated. We take pride in providing our guests with a serene atmosphere and are glad to know that you found the environment to be comfortable. Additionally, we are situated at a prime location which adds an extra layer of convenience for our guests, making their stay hassle-free. Your satisfaction is our greatest reward and your feedback is an affirmation for us that we are succeeding in creating memorable experiences for our esteemed guests. We are looking forward to welcoming you back to the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

Majoituspaikan vastaus: Dear guestWe are very pleased to hear that you found the location and cleanliness of our hotel very satisfactory. We pride ourselves on maintaining the highest standards of hygiene and cleanliness at NH Collection Berlin Friedrichstrasse and it is heartening to know that you noticed and appreciated our efforts.Regarding your concern about the king size bed, we deeply regret any inconvenience this may have caused during your stay. Please accept our apologies if the bed did not meet your expectations. We strive to provide our guests with the best experience and your feedback is invaluable to help us improve.Rest assured that we are constantly working on our services to provide our guests with the best possible amenities and comfort. We hope you will stay with us again and that we can offer you the level of comfort you deserve.We are delighted to welcome you back to NH Collection Berlin Friedrichstrasse,TanjaAssistant Guest Relations Manager

Majoituspaikan vastaus: Dear guest,Your feedback warms our hearts. We are thrilled to hear that our hotel's strategic location in the vibrant heart of Berlin added value to your stay. The NH Collection Berlin Friedrichstrasse indeed strives to offer an accessible and convenient location for our guests.Providing a comfortable and convenient stay is a part of our ethos, and we are pleased to know that our proximity to supermarkets, subways, and restaurants has been beneficial to you. It's truly delightful to learn that this aspect of our hotel helped make your experience more enjoyable.We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse,Tanja Assistant Guest Relation Manager

Majoituspaikan vastaus: Dear Wanglian,Your positive comments about the location of our hotel and our service fill us with great pleasure. It is our constant endeavor to offer our guests a high standard of service and a pleasant atmosphere. Therefore, we always strive to meet and exceed your expectations.Your praise is a wonderful confirmation of our commitment and motivates us to continue to give our best. It is an honor to host such valued guests as you and we greatly appreciate your feedback.We look forward to welcoming you again soon at the NH Collection Berlin Friedrichstrasse,TanjaAssistant Guest Relation Manager

Majoituspaikan vastaus: Dear Anjieerbaojin,We are pleased to hear that you enjoyed the location of our hotel and the cleanliness of your room. We always strive to create a pleasant and comfortable environment for our guests.Regarding the deposit you mentioned, it may take a few days for the refund to appear in your bank account. This partly depends on the processes of your bank, which unfortunately we cannot influence. If you have any further questions on this subject, please do not hesitate to contact us.We thank you for your understanding and patience in this matter. We hope that you will have another positive experience during your next stay with us. We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

Majoituspaikan vastaus: Dear Guest, It is indeed heartening to hear that your stay at the NH Collection Berlin Friedrichstrasse was marked by comfort. Our team aims to provide an environment that is conducive to relaxation and rejuvenation, and your feedback indicates that we were successful in this endeavor. Our team looks forward to creating more such comfortable and enjoyable experiences for you in the future. We are looking forward to welcome you back to the NH Collection Berlin Friedrichstrasse, Tanja Assistant Guest Relation Manager

Majoituspaikan vastaus: Dear Taoci,Your feedback regarding your recent experience at the NH Collection Berlin Friedrichstrasse is appreciated.We understand how important it is to have a smooth arrival experience, and we're sorry to hear that locating the underground car park entrance proved to be a challenge for you. Our hotel is located in the heart of the city and sometimes the bustling surroundings can make certain aspects a bit tricky to navigate.Without a doubt, your comfort and satisfaction are our highest priorities, and we always strive to ensure our guests have an enjoyable and hassle-free stay with us. We believe that every journey to our hotel should be as effortless as possible, from the moment you arrive to the moment you depart.Please be assured that we will take your feedback seriously and consider ways we could assist our guests in finding the car park entrance more easily in the future. Your insight is valuable to us and will aid us in continually enhancing our guest experience.We truly hope that this did not mar your overall impression of our hotel and that you enjoyed the rest of your stay with us. Please do not hesitate to reach out to our front desk staff on your next visit, they are always more than happy to assist.We are looking forward to welcoming you back to the NH Collection Berlin Friedrichstrasse,TanjaAssistant Guest Relation Manager

Majoituspaikan vastaus: Dear Guest,We are very pleased with your positive review of the NH Collection Berlin Friedrichstrasse Hotel. It is nice to hear that you liked the central location of the hotel, close to the Museum Island, and that you appreciate the variety of restaurants in the area.Your words of praise about the cleanliness of our hotel confirm our efforts to always offer our guests a clean and well-kept ambience. Your comment about Chinese food and prices in Berlin shows that you enjoyed the variety of culinary offerings in our city.We hope that your stay with us was pleasant and that you were able to take home fond memories of Berlin. Your feedback is very valuable to us and helps us to constantly improve our service.We look forward to welcoming you back to the NH Collection Berlin Friedrichstrasse soon,Tanja Assistant Guest Relation Manager