Leonardo Royal Hotel Berlin

Leonardo Royal Hotel Berlin arvostelua

Leonardo Royal Hotel Berlin

Otto-Braun-Straße 90, Berlin, 10249, GermanyNäytä hotellin tiedot
Leonardo Royal Hotel Berlin
Leonardo Royal Hotel BerlinLeonardo Royal Hotel BerlinLeonardo Royal Hotel Berlin
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.6/5
Mahtava
138 arvostelu
Vahvistetut arvostelut
Sijainti4.7
Mukavuudet4.4
Palvelu4.6
Puhtaus4.5
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(138)
Positiiviset arviot(31)
Arvostelut valokuvien/videon kera(14)
Loistavat huoneet(7)
Herkullinen aamiainen(5)
Kielteisiä arvosteluja(7)
Vieraskäyttäjä
Mukava Twin-huone
Majoittunut 9. 2024
Liikematkustajat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.1.2025
早餐沒的説
Käännä
Majoituspaikan vastaus: Dear Guest,Your satisfaction is our greatest reward. We are thrilled to hear that we were able to provide you with a perfect stay at Leonardo Royal Berlin Alexanderplatz with our amenities, cleanliness, and service. Regarding your comment about the breakfast, it seems there might be a language misunderstanding. If you have specific feedback about our breakfast, we will be more than happy to hear it. We hope to welcome you back to our hotel soon.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Vieraskäyttäjä
Mukava Twin-huone
Majoittunut 10. 2024
Liikematkustajat
24 arvostelu
4.5/5
Mahtava
Lähetetty 12.12.2024
酒店是很傳統的風格，房間很多，但運行起來也不混亂。酒店有內部停車場，20歐一天。早飯種類很豐富，每天換着花樣吃也不會膩。
Käännä
Majoituspaikan vastaus: Dear Guest,Your thoughtful review of our Comfort Twin Room is much appreciated. We're pleased to hear you found the operation of our traditional styled hotel to be orderly and that our ample parking facilities were convenient for your needs.It's particularly delightful to hear that you enjoyed our breakfast selection. We strive to offer a variety of options to suit our guests' different tastes and ensure they start their day on a positive note.Thank you for choosing Leonardo Royal Berlin Alexanderplatz for your stay. We hope to welcome you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Vieraskäyttäjä
Mukava Twin-huone
Majoittunut 8. 2024
Liikematkustajat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.12.2024
挺好的一個酒店
Käännä
Majoituspaikan vastaus: Dear Guest,Your kind words about the Leonardo Royal Berlin Alexanderplatz are truly appreciated. We are delighted to learn that you had a perfect stay with us and enjoyed our surroundings, amenities, cleanliness, and service. It is our aim to provide our guests with the highest level of comfort, and your positive feedback is a great testament to our efforts.We hope to have the pleasure of welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Vieraskäyttäjä
Mukava Twin-huone
Majoittunut 9. 2024
Liikematkustajat
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.12.2024
很好，謝謝
Käännä
Majoituspaikan vastaus: Dear Guest,Your words of appreciation are truly encouraging. It's wonderful to know that you found our hotel surroundings, amenities, cleanliness, and service to be excellent. Your satisfaction is our highest reward.We look forward to the opportunity to serve you again at the Leonardo Royal Berlin Alexanderplatz. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Vieraskäyttäjä
Mukava Twin-huone
Majoittunut 9. 2024
Liikematkustajat
7 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 30.10.2024
房間舒適 較滿意
Käännä
Majoituspaikan vastaus: Dear Guest,It's wonderful to hear that you found our Comfort Twin Room to your liking. We at the Leonardo Royal Berlin Alexanderplatz strive to provide our guests with the highest level of comfort and satisfaction. Your positive comments about the room and the surroundings truly made our day. Your experience is a testament to our commitment to providing our guests with a comfortable and satisfying stay.We hope to have the pleasure of welcoming you back soon. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Yitiandaowanyouyongdeyuhaha
Deluxe Twin -huone
Majoittunut 8. 2024
Perhe
3 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 30.9.2024
酒店規模比較大，地處亞歷山大廣場附近，較中心，恰逢馬拉松房間很難訂，早餐也豐盛是我在德國期間最豐盛的一個酒店。
Käännä
Majoituspaikan vastaus: Dear Guest,It's delightful to hear that you found our location near Alexanderplatz to be convenient, and that you appreciated our abundant breakfast offerings. We're also pleased to note that our hotel stood out among the ones you visited in Germany.Booking during special events such as the marathon can indeed be challenging, and we're glad that you were able to secure a room with us at Leonardo Royal Berlin Alexanderplatz. We hope to see you again for your next visit to Berlin.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Vieraskäyttäjä
Mukava Twin-huone
Majoittunut 8. 2024
Liikematkustajat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.9.2024
設施：現代化 環境：優美
Käännä
Majoituspaikan vastaus: Dear Guest,Your warm words are truly gratifying to read. It's fantastic to learn that you found our surroundings beautiful and our facilities modern. Keeping our hotel clean and providing top-notch service is always our priority, and we are glad it met your expectations.Your perfect rating is a testament to our dedication to guest satisfaction, and we promise to continue delivering excellent service to all our guests. We hope to welcome you back to the Leonardo Royal Berlin Alexanderplatz in the near future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Dongfangshangzhanshen
Mukava Twin-huone
Majoittunut 8. 2024
Liikematkustajat
137 arvostelu
3.0/5
Lähetetty 26.9.2024
有蟲子，在衞生間，好多條
Käännä
Majoituspaikan vastaus: Dear Dongfangshangzhanshen,I am sincerely sorry to hear that your recent stay at Leonardo Royal Berlin Alexanderplatz did not meet your expectations. Your feedback regarding the cleanliness of our bathrooms certainly raises concerns and it's regrettable to learn about your experience. Please be assured that we are committed to providing a clean, comfortable environment for all our guests. We have a rigorous cleaning and inspection process in place. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Anonyymi käyttäjä
Mukava Twin-huone
Majoittunut 8. 2024
Liikematkustajat
133 arvostelu
1.0/5
Lähetetty 15.9.2024
因為看到了蟲子，所以必須差評了，有圖有真相，反應了之後居然不主動換房間，讓我們吸農葯嗎
Käännä
Majoituspaikan vastaus: Dear guest,It's unfortunate to hear about your recent experience at the Leonardo Royal Berlin Alexanderplatz. Our guests' comfort and satisfaction are our top priorities and it's disappointing to know that we haven't met your expectations during this stay.We deeply regret the issue concerning bugs you've encountered. Rest assured, we have communicated this matter with our housekeeping team in order to prevent such incidents from happening in the future. We sincerely hope to have another opportunity to provide you with the high-quality service that our hotel is known for. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Tanzhao
Mukava Twin-huone
Majoittunut 8. 2024
Liikematkustajat
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.9.2024
It’s a good hotel for business trip!
Käännä
Majoituspaikan vastaus: Dear Tanzhao,It is delightful to hear that you found our hotel to be a suitable choice for your business trip. We always strive to provide the utmost comfort and convenience for our guests, especially those travelling for work. Your positive ratings for our surroundings, amenities, cleanliness, and service are truly appreciated. It's our pleasure to have been able to meet your expectations.We look forward to welcoming you back on your future business trips.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Sandiriana Sidi
Mukava Twin-huone
Majoittunut 6. 2024
Perhe
6 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 19.7.2024
Very simple hotel. Pretty convenient . Wifi very slow . Reception very polite .
Käännä
Majoituspaikan vastaus: Dear Sandiriana Sidi,It's great to hear that you found our hotel conveniently located and our reception staff polite. That's what we love to guarantee to every guest at the Leonardo Royal Berlin Alexanderplatz. We are sorry to hear about your experience with our WiFi. We always aim to deliver seamless connectivity to our guests and it's disappointing to learn that we have not met your expectations in this regard.We appreciate your constructive feedback and will certainly use it to improve our services. It was our pleasure to host you and we look forward to welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Siham Kadhim Ali
Mukava Twin-huone
Majoittunut 6. 2024
Pariskunnat
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.7.2024
War alles gut und bequem
Käännä
Majoituspaikan vastaus: Dear Siham Kadhim Ali,It's wonderful to hear that your stay with us at Leonardo Royal Berlin Alexanderplatz was comfortable and enjoyable. We strive to create a welcoming environment for all our guests and we're glad to know we achieved this during your visit.We look forward to welcoming you back to our hotel in the near future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Siham Kadhim Ali
Mukava Twin-huone
Majoittunut 2. 2024
Pariskunnat
6 arvostelu
2.5/5
Lähetetty 25.3.2024
Zimmer klein, bad sehr eng und klein ,Frühstück arm & poor sehr viel bezahlt für schlechte Qualität und Service. Nie wieder buche ich in leonardo hotel. Nie wieder
Käännä
Majoituspaikan vastaus: Dear Siham Kadhim Ali,I regret to read that your experience at the Leonardo Royal Berlin Alexanderplatz did not meet your expectations. Your feedback regarding the room size and breakfast quality is taken very seriously. It's important to us that each guest feels comfortable during their stay. For future visits, please know we have a diverse range of room types and sizes available to better cater to your preferences. We constantly work on improving our services and your remarks provide valuable insight for this process.We sincerely hope that you will reconsider and allow us another opportunity to provide you with an improved stay.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Kumala sari
Deluxe Twin -huone
Majoittunut 2. 2024
Liikematkustajat
66 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.3.2024
Location good Clean Room size big Recomended hotel in berlin
Käännä
Majoituspaikan vastaus: Dear Kumala Sari,It's delightful to hear that our location, cleanliness, and room size lived up to your expectations. Your recommendation means a lot to us at Leonardo Royal Berlin Alexanderplatz. We aim to provide our guests with a memorable experience, and we are thrilled to learn that we succeeded in your case. Should you find yourself in Berlin again, we would be more than pleased to welcome you back.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East
Vieraskäyttäjä
Mukava Twin-huone
Majoittunut 1. 2024
Perhe
3 arvostelu
4.5/5
Mahtava
Lähetetty 6.3.2024
호텔 깔끔하고 조식도 좋았어요. 호텔 룸에 실내 슬리퍼가 없었지만, 로비에 얘기하니 룸으로 보내주었답니다. 담에 베를린 갈때 다시 가고픈 호텔이였답니다.
Käännä
Majoituspaikan vastaus: Dear Guest,It's heartwarming to read about your positive experience at our Leonardo Royal Berlin Alexanderplatz hotel. We are pleased to hear that you appreciated the cleanliness of our property and enjoyed our breakfast selection.We understand that you initially missed finding indoor slippers in your room. In line with our commitment to sustainability, additional amenities like slippers and bathrobes are available upon request, and our reception team is always on hand to assist our guests with their needs.Your feedback encourages us to continue providing the best possible service and comfort to our guests. We look forward to welcoming you back on your next visit to Berlin.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East