Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.0
Mukavuudet8.7
Palvelu8.3
Puhtaus8.8
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(139)
Positiiviset arviot(35)
Arvostelut valokuvien/videon kera(10)
Mahtava yöpyminen!(15)
Todella hyvä sijainti(13)
Loistavat huoneet(11)
Kätevä sijainti(11)
Ystävällinen henkilökunta(10)
Helppoa liikkua ympäriinsä(9)
Kielteisiä arvosteluja(4)
Amy dengqiong
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoittunut 3. 2025
Liikematkustajat
17 arvostelu
10.0/10
Ylivertainen
Lähetetty 29.4.2025
房間很大,很乾凈。我們出差三個住,沙發床都很寬。酒店服務態度非常好,給5分。下次出差還可以預訂。
Käännä
Majoituspaikan vastaus: Dear Amy dengqiong,Thank you for your positive review of our hotel. We are delighted to hear that you were satisfied with the space and cleanliness of your room, as well as our service. We look forward to welcoming you back on your next visit.Best regards, Novotel Suites Berlin City Potsdamer Platz
Tiq Nasa
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoittunut 3. 2025
Perhe
2 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 11.4.2025
Location is perfect, quiet and easy access to most attractions.
The only hiccups was I was requesting of an assistance from the front desk due to hot temperatures in the room and perhaps to get a fan but he end up lecturing me about "This is Germany and our AC is centralized, nothing I can do about it" arrogantly.
Being a front desk person perhaps he forgets the basic concept of being proactive and attentive to guests needs etc
Overall the 4 days experience was Ok
Käännä
Majoituspaikan vastaus: Dear Tiq Nasa,Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our ideal location and had an overall positive experience. Your comfort is very important to us, and we appreciate your comments. Please be assured that we will take your feedback into consideration as we continually strive to improve our guest experience.Best regards,Novotel Suites Berlin City Potsdamer Platz
Vieraskäyttäjä
Majoittunut 3. 2025
Perhe
26 arvostelu
9.0/10
Mahtava
Lähetetty 11.4.2025
交通方便,舒適酒店
Käännä
Majoituspaikan vastaus: Dear Daniela Kolos,Thank you for your positive feedback. We are delighted to hear that you enjoyed our convenient location and had a good stay. We hope to welcome you back soon.Best regards,Novotel Suites Berlin City Potsdamer Platz
Qinggechangchucha
Standardisviitti kahdella erillisellä vuoteella, sohvavuode ja pieni keittiö
Majoittunut 2. 2025
Muu
38 arvostelu
10.0/10
Ylivertainen
Lähetetty 6.4.2025
房間乾淨衞生,也不吵鬧,非常好
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your positive review. We are pleased to hear that you were satisfied with the cleanliness and quietness of your room. We look forward to your next visit.Best regards, Novotel Suites Berlin City Potsdamer Platz
Vieraskäyttäjä
Standardisviitti kahdella erillisellä vuoteella, sohvavuode ja pieni keittiö
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your stay experience. We are pleased to hear that you are satisfied with the location and facilities of the hotel. Regarding the design issue of the shower area, we will forward your feedback to the relevant department. We appreciate your understanding and support.Sincerely, Novotel Suites Berlin City Potsdamer Platz
이수진
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoittunut 1. 2025
Matkusta ystävien kanssa
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 16.3.2025
화장실에서 냄새가 나는것 빼고는 다 좋았습니다.
화장실은 청소가 잘 안된거 같아요...
방도 다른 노보텔에 비해 넓고,
무엇보다 조식도 퀄리티가 훌륭했어요
Käännä
Majoituspaikan vastaus: Dear Lee Soo-jin,Thank you for your valuable feedback. Your comments regarding the cleanliness are of great importance to us, and we will make further efforts to enhance our cleanliness standards in the future. Additionally, we are pleased to hear that you were satisfied with the spacious room and the quality of the breakfast.Thank you. Novotel Suites Berlin City Potsdamer Platz
Vieraskäyttäjä
Standard Suite: Double Bed, Single Sofa Bed, Kitchenette Ideal For Guests With Limited
Majoittunut 1. 2025
Liikematkustajat
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 16.3.2025
設施和服務都很好!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback regarding our facilities and services. We are very pleased to hear that you had an enjoyable stay at Novotel Suites Berlin City Potsdamer Platz. We look forward to welcoming you again!Best regards, Novotel Suites Berlin City Potsdamer Platz
Ihor Zolotko
Majoittunut 1. 2025
Matkusta ystävien kanssa
3 arvostelu
7.0/10
Lähetetty 2.3.2025
The breakfast was good however the room description was not corresponding to the real room condition. I booked a room with three separate beds and I received a room only with two, when I asked the receptionist he said that they don’t have a room with three beds available
Käännä
Majoituspaikan vastaus: Dear Ihor Zolotko, Thank you for your feedback. We apologize for any confusion regarding your room arrangement. We have reviewed your reservation, the room you received corresponds to what you have booked. If you make the room reservation directly, it usually helps to avoid the misunderstanding about room categories. Our team strives to provide accurate descriptions and availability, and we regret any inconvenience this may have caused during your stay. Best regards,Novotel Suites Berlin City Potsdamer Platz
Islander
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoittunut 1. 2025
Perhe
2 arvostelu
3.0/10
Lähetetty 1.3.2025
My stay at this hotel was not good. Many problems happened, and staff did not help properly.
We arrived early at 11 AM. Staff told us to wait until 3 PM for check-in. We waited, but at 3 PM, room still not ready. When we asked, they said, “We check with housekeeping,” but nobody came back for 15 minutes. We asked again, then they gave us a room. But air conditioning in room was broken and toilet was not cleaned. We had to ask for another room again. Very tiring.
The new room was okay, but this wasted our time. After all waiting, we felt unhappy.
At checkout time, there was more confusion. I already asked for late checkout and they approved. But at the day, staff forgot. They said I must leave early. Housekeeping people kept knocking on door many times, telling us to “go to reception and confirm.” But reception already approved before! Why ask again? It felt stressful.
I’m
Käännä
Majoituspaikan vastaus: Dear Islander,Thank you for sharing your experience with us. We sincerely regret that your stay did not meet your expectations and appreciate your feedback regarding the challenges you encountered during your check-in and room conditions. It is our goal to ensure a seamless and comfortable experience for all our guests, and we apologize for any inconvenience caused by the delays and issues with the air conditioning and cleanliness.We also understand how frustrating it must have been to deal with the confusion regarding your late checkout. Our team strives to communicate effectively, and we regret that this was not reflected during your visit. Your comments will be taken into consideration as we continually work on enhancing our service.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards,Novotel Suites Berlin City Potsdamer Platz
Vieraskäyttäjä
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback regarding our hotel. We are pleased to hear that you enjoyed the spaciousness and facilities of the room. We will seriously consider your comments regarding the design of the bathroom door. We look forward to welcoming you again.Best regards, Novotel Suites Berlin City Potsdamer Platz
Vieraskäyttäjä
Standard Suite: Double Bed, Single Sofa Bed, Kitchenette Ideal For Guests With Limited
Majoituspaikan vastaus: Dear guestThank you for taking the time to share your experience with us! We’re glad to hear that you found our triple room spacious and appreciated the daily cleaning service provided by our staff. We also understand that the check-in process was a bit slow, and we apologize for the long queue when you arrived. While we do our best to accommodate early check-ins, it can sometimes be challenging during busy periods.We’re happy that you enjoyed our central location, with the S-line just 100 meters away, making it easy to explore Berlin. We agree that the city’s transportation system is convenient and perfect for sightseeing.We hope to welcome you back in the future for another great stay!Best regards,Novotel Suites
Anonyymi käyttäjä
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoituspaikan vastaus: Dear Guest,Thank you for your high praise of our hotel. We are delighted that you and your family had a pleasant time here and enjoyed our services and convenient location. We look forward to your return.Best regards, Novotel Suites Berlin City Potsdamer Platz
Pangxiang
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoituspaikan vastaus: Dear Pangxiang,Thank you for sharing your feedback. We are pleased to hear that you are satisfied with the space and facilities of the room. We apologize for the inconvenience you experienced in the public areas and the wait time for the elevator.We are regret that our bathroom equipment was insufficient to meet your expectations.Best regards, Novotel Suites Berlin City Potsdamer Platz
JEAWON
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoittunut 12. 2024
Perhe
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.2.2025
호텔 바로 앞에 지하철역, 버스정류장이 있어 이동하기 좋았고, 베를린 중앙역도 가까웠습니다. 주요 관광지와도 멀지 않았어요. 친절한 한국인 직원분이 계셔서 무척 편했고 도움도 많이 받았네요~
Käännä
Majoituspaikan vastaus: Hello, Jeawon.Thank you for your valuable review. We are pleased to hear your positive feedback regarding the location of our hotel and the friendly staff. We will continue to strive to provide an even more comfortable experience in the future.Thank you. Novotel Suites Berlin City Potsdamer Platz
Anonyymi käyttäjä
Standardi sviitti parivuoteella, vuodesohvalla ja pienellä keittokomerolla
Majoituspaikan vastaus: Dear Guest,Thank you very much for your positive review of our hotel! We are delighted to hear that you enjoyed the comfort of the room, the convenient transportation facilities, and the friendly service from our front desk staff. We look forward to welcoming you back!Best regards, Novotel Suites Berlin City Potsdamer Platz