Novotel Suites Berlin City Potsdamer Platz arvostelua

Majoituspaikan vastaus: Dear Ihor Zolotko, Thank you for your feedback. We apologize for any confusion regarding your room arrangement. We have reviewed your reservation, the room you received corresponds to what you have booked. If you make the room reservation directly, it usually helps to avoid the misunderstanding about room categories. Our team strives to provide accurate descriptions and availability, and we regret any inconvenience this may have caused during your stay. Best regards,Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Dear Islander,Thank you for sharing your experience with us. We sincerely regret that your stay did not meet your expectations and appreciate your feedback regarding the challenges you encountered during your check-in and room conditions. It is our goal to ensure a seamless and comfortable experience for all our guests, and we apologize for any inconvenience caused by the delays and issues with the air conditioning and cleanliness.We also understand how frustrating it must have been to deal with the confusion regarding your late checkout. Our team strives to communicate effectively, and we regret that this was not reflected during your visit. Your comments will be taken into consideration as we continually work on enhancing our service.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Best regards,Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback regarding our hotel. We are pleased to hear that you enjoyed the spaciousness and facilities of the room. We will seriously consider your comments regarding the design of the bathroom door. We look forward to welcoming you again.Best regards, Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Dear guestThank you for taking the time to share your experience with us! We’re glad to hear that you found our triple room spacious and appreciated the daily cleaning service provided by our staff. We also understand that the check-in process was a bit slow, and we apologize for the long queue when you arrived. While we do our best to accommodate early check-ins, it can sometimes be challenging during busy periods.We’re happy that you enjoyed our central location, with the S-line just 100 meters away, making it easy to explore Berlin. We agree that the city’s transportation system is convenient and perfect for sightseeing.We hope to welcome you back in the future for another great stay!Best regards,Novotel Suites

Majoituspaikan vastaus: Dear Guest,Thank you for your high praise of our hotel. We are delighted that you and your family had a pleasant time here and enjoyed our services and convenient location. We look forward to your return.Best regards, Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Dear Pangxiang,Thank you for sharing your feedback. We are pleased to hear that you are satisfied with the space and facilities of the room. We apologize for the inconvenience you experienced in the public areas and the wait time for the elevator.We are regret that our bathroom equipment was insufficient to meet your expectations.Best regards, Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Hello, Jeawon.Thank you for your valuable review. We are pleased to hear your positive feedback regarding the location of our hotel and the friendly staff. We will continue to strive to provide an even more comfortable experience in the future.Thank you. Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Dear Guest,Thank you very much for your positive review of our hotel! We are delighted to hear that you enjoyed the comfort of the room, the convenient transportation facilities, and the friendly service from our front desk staff. We look forward to welcoming you back!Best regards, Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Dear Mr. Andy Nguyen87,We are very pleased to learn that you had a wonderful experience at the hotel, and we thank you for your compliments regarding our staff as well as our convenient location. We look forward to welcoming you back.Sincerely, Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed the cleanliness, comfort, and convenient location of our hotel. We look forward to welcoming you back for another exceptional stay.Best regards,Novotel Suites Berlin City Potsdamer Platz

Majoituspaikan vastaus: Dear Ali GÖKDEMİR,Thank you for your positive rating. We are delighted you enjoyed your stay and appreciate your support.Warm regards,Novotel Suites Berlin City Potsdamer Platz