Vieraskäyttäjä
25. syyskuuta 2022
I overnighted in this small and apparently family-run pension out of pure necessity -it was the only room I could find in a busy week of trade fairs in Berlin. The pension is located on the 4th floor of a charming old building in one of the nicest neighborhoods, the Olivaer Platz area with lots of nice shops, restaurants and the Ku'Damm cutting right through. The charm of the building does not continue fully into the floor with the rooms, but it's still nice, well organized small area for sitting, breakfast and reception, and then the rooms in two corridors left and right. The room I had was a single bed room, not small at all, with a single bed only -but the bed was comfortable and I had a good sleep. It's quiet and simple in the rooms. They are equipped functional and actually have all you need. Furniture is not the newest, but I have seen 5* hotels with older equipment. The important thing is: it's clean and neat and you will get a good night of rest. The breakfast is simple but has again all you need, good coffee, nice bread and toppings and eggs. Not a huge variety but you get well fed for the day and it's relaxing atmosphere where you can also meet the other guests (if you want). I probably would not have remembered much or bothered to review if I would not have had a very nice service from the all-rounder staff member Maria: she checked me in politely, welcomed me with a smile and, most important, provided a favourable service which she and the hotel did not have to do. She called me in the afternoon as agreed and told me that it has been taken care of and wished me a good evening. I found that polite, professional and a promise kept to the guest. Thanks to a professional and courteous employee, I will remember this place and even might come back one day. Another example of when staff makes all the difference.
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