Sir Savigny Hotel, Part of Sircle Collection

Sehr cooles Hotel. Schneller Checkin. Nah an der Sbahn. Direkt an der Kantstraße mit vielen verschiedenen Restaurants in der Umgebung

We stayed here this month for a birthday trip. Overall very very good but there are some really minor gripes that would push this to a 5 star review Pros - Great location, great facilities nearby, good transport links and the hotel is unique and very pretty! The entryway is really lovely as is the decor. The room is quirky and the bed is INSANELY comfortable. We didn't once hear any other guests and loved the mini fridge and amenities we were provided. The QR code link to all the hotel information is also really helpful and it was also a lovely suprise to be given free drinks vouchers on arrival Cons - The service is mixed. We met three different staff members during our stay, two male and one female. I didn't catch their names but she was lovely, very smiley and welcoming. When she greeted us she offered us water and any help and just generally was a ball of sunshine. The second member of staff was also nice, he got us some plug converters as we had forgotten ours and was just generally really helpful. The male staff member who I assume is the manager was not. He came across quite cold which is absolutely fine however when we went down to enquire about our tv he was quite rude. Let me start by saying the TV service here is ridiculously bad. The tvs are aged and dated, the only bad thing about our room and something sleek and modern would fit into the aesthetic perfectly. The TV had 200 channels and around 180 of them did not work. The remaining 20 had a tv lock so we couldn't even change the language or add subtitles. Whilst I understand we are in Berlin, this is a European capital bustling with tourists so I thought some leeway would apply here. Anyway I asked if he could come look at our tv, retune it maybe or even add a subtitle. He was very dismissive saying this is a 'business hotel' so the TV shouldn't be important. If that is the case just don't offer the TV. I can handle nothing being able to be done but it was the dismissive nature that was frustrating above all else. Again a small gripe - but this would have make a huge difference

Room was clean and interesting decor in the hotel. Service was not super helpful eg hotel website said that you could get different pillows which we wanted and the person at reception had no idea nor did they make any effort to investigate further despite us asking twice. They weren’t very friendly otherwise either