Lulu Guldsmeden

Abbiamo avuto il piacere di alloggiare in questo hotel per due notti. Il personale è molto cordiale e disponibile, ed in particolare, Stefano, ci ha aiutati dandoci informazioni utilissime sulla città (trasporti,ristoranti, club, luoghi da visitare). L’hotel è situato in una posizione molto strategica, in quanto ben fornita dai mezzi: la fermata dell’autobus è a qualche metro dall’ingresso dell’hotel, mentre la metro a 3 minuti a piedi. È possibile raggiunge la zona della Porta di Brandeburgo in soli 10 minuti, cosi come la maggior parte delle attrazioni tutistiche. L’hotel è curato nei minimi dettagli, l’allestimento delle camere è molto originale e divertente (in camera avevamo addirittura un’altalena e una sbarra per allenarsi). In generale l’hotel è molto pulito e attento ad essere “green” in tutto e per tutto. Super consigliato!

Nichts für geräuschempfindliche Menschen aber sehr schön eingerichtet, sauber, sehr freundliches Personal und ein tolles Frühstück.

Super personale Super serviceminded personale

Really disappointing stay. Only booked this hotel as I stayed in Island Brygge Copenhagen September this year and couldn’t have had a better stay. The room was sweltering hot and no way to turn the radiator down. We had the fan on full all evening and during the night, it clicked terribly. All windows were open. No cool or fresh air circulated to the upstairs section. Far too stuffy during the night so no one slept well. The mezzanine upstairs was cramped and you had to crawl, I wouldn’t even suggest this for children as the steps were excessively steep. We would have eaten in the restaurant a night but it is only open a handful of days during the week so didn’t suit our plans. Plug sockets didn’t work. No tea or coffee facilities. Had to physically stand in the shower to open and close the door and to access the toilet and I am not a large person by any means! Shower was broken, handle chipped and you couldn’t fully open the sink unit doors. Huge screw sticking through the floor of the upstairs section. I would have expected the same high standard as I experienced in Copenhagen. Overall, we slept terribly, the rooms weren’t comfortable and the shower was a pain. I’ll now think twice about booking this chain.

We had an ok stay at the hotel, and there are a few things that really stood out in a positive way. The décor was fantastic, which is something I highly value when traveling abroad. The hotel had a cozy atmosphere that made the stay feel relaxing. The location was also very convenient, especially with the bus stop right in front of the hotel, which was perfect since we were traveling with children. The hotel breakfast was very expensive, so we opted to eat at a café around the corner instead. The café offered delicious coffee, fresh sandwiches, and freshly squeezed juice at much more reasonable prices. It was a great alternative to the hotel breakfast. Unfortunately, there were a few things that brought the overall experience down. The hotel's bar had very odd opening hours. After a long day out, we were hoping to unwind with a drink, but when we returned to the hotel around 6 p.m., the bar was closed. I asked the receptionist why, and he gave several reasons: the bar was only open on certain days and times (I can't remember exactly, as there was too much information), he didn’t know the prices (even though they were listed on the menu), and he didn’t know how to use the payment machine. He mentioned that if someone else had been there, it might have worked fine, but he could offer us a nice cup of coffee instead. Uh... okay. We stayed in a room for four people with a mezzanine, but the ceiling on the mezzanine level was so low that you had to crawl. A small child might have been able to stand, but for adults, it was uncomfortable. The bathroom was extremely small, and it was difficult to even close the door without squeezing in. Another downside was the lack of power outlets in the room. Since there were four of us, all with phones and other tech devices, it was a bit tricky to keep everything charged. When you're traveling and using roaming, batteries drain quickly, so we really could have used more outlets. The staff was also very friendly and accommodating, which is always a huge plus at any hotel. I hope the hotel considers some of the suggestions I’ve mentioned, as there is definitely potential to make the stay even better.

Zuerst einmal möchte ich sagen, dass das Personal wirklich sehr nett und bemüht ist aber gegen die erheblichen Mängel im Hotel nichts ausrichten kann. Wir hatten zuerst Zimmer 306 mit Blick in den Innenhof. Hier hörte man abends zwar etwas Musik vom Restaurant aber es war sonst relativ ruhig. Die Zimmer allgemein sind hellhörig und man hört jeden Fernseher und jedes lautere Gespräch. Das Bad war eine Katastrophe; klein, schimmlig und mit Moder- Geruch. Der Badvorhang schimmelte, beim Duschen war das ganze Bad unter Wasser weil der Vorhang nichts taugt (zu kurz und keinen Stopper fürs Wasser unten) und die vorhandene Glaswand zum Waschbecken hin, undicht ist. Kabel sind zu sehen, im Bad wie auch an der Decke und über dem Bett. Die Badetücher haben Löcher, am Unterschrank des Waschbeckens fehlt der Knauf. Man konnte nichtmal die Türe des Badezimmers ganz öffnen. Das zweite französische Bett gemäss Homepage ist eine Matratze auf dem Boden auf einer Galerie mit 140cm Deckenhöhe. Nicht geeignet für einen Erwachsenen! Das Frühstück für 24 Euro besteht aus einen kleinen Buffet mit 2 Sorten Käse (je 3 Scheiben), kaltem Rührei, und etwas Joghurt. Das Brot, Butter und Marmelade ist lecker aber keine 24 Euro wert- nachhaltig hin oder her!! Wir haben das Zimmer dann gewechselt, haben hier aber dieselben Probleme. Nun haben wir noch Strassenlärm dazu. Ich gebe sonst eher keine negativen Bewertungen ab, aber das hier für über 2300 Euro ist unterirdisch!