Cinnamon Bentota Beach - Signature Selection arvostelua

Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations.We understand how important the environment and the overall management are to a satisfying stay, and we regret that we did not meet your expectations in these areas. We will review our operational processes to ensure smoother coordination and better service in the future.Your comments are valuable to us, and we’ll use them to improve the guest experience for future visits.Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback with us. We sincerely regret to hear that our service did not meet your expectations. Providing exceptional hospitality is our top priority, and we apologize for any shortcomings you may have experienced during your stay.Your comments are invaluable to us, and we would appreciate the opportunity to understand more about your concerns so we can improve. Please feel free to reach out to us directly so we can address your experience in detail.We hope to have the chance to welcome you again and provide you with the high standard of service that we strive for.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback. We are sincerely sorry to hear about your frustration with the check-in process. We understand how important a smooth and quick check-in is, especially after a long journey, and we truly regret that it took longer than expected. Please know that your feedback is important to us, and we will work to ensure that this issue is addressed moving forward.We hope that the rest of your stay was more enjoyable, and we appreciate your patience. Should you have any further concerns or comments, please feel free to reach out.Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.

Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you appreciated the architectural beauty and the preservation of Geoffrey Bawa's original design. It's fantastic that you had the opportunity to explore these details with Sanduni.Your kind words about our hotel and its heritage are greatly appreciated. We would be more than happy to welcome you back soon!Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.

Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your kind words! We are delighted to hear that you enjoyed our hotel's design. We look forward to welcoming you back for another unforgettable stay.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.

Majoituspaikan vastaus: Dear Mr. Waison,Thank you for sharing your experience with us! We’re thrilled to hear that you had a wonderful stay and enjoyed the beautiful sea. We hope to welcome you back soon for another relaxing and enjoyable visit!Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.

Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback! We’re glad to hear that you enjoyed your stay with us. Our hotel indeed holds a rich history, and while we continue to preserve its heritage, we also strive to update and maintain our facilities to ensure comfort for all our guests. We appreciate your comments and hope you’ll visit again to experience the charm of our property.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your positive experience with us! We’re so happy to hear that you enjoyed the peaceful atmosphere of our hotel and found the food to be excellent. We hope to welcome you back for another great stay in the future!Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.

Majoituspaikan vastaus: Dear Guest,Thank you for your kind words and recommendation. We’re thrilled to hear that you enjoyed the unique architecture and beautiful design details of our hotel, including the traditional Sri Lankan batik ceiling. Your appreciation for our location and interior is greatly valued. We look forward to welcoming you back in the future.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach

Majoituspaikan vastaus: Dear Guest, Thank you for your detailed feedback. We’re sorry to hear that your stay did not fully meet your expectations. We appreciate your comments on both the positive aspects and the areas needing improvement. Please be assured that your concerns regarding check-in, room facilities, and maintenance have been noted and will be addressed. We strive to provide a memorable experience for all our guests, and your input is valuable in helping us enhance our services.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach