Hotel Queens - Adults Only

Good location for food and drink, no parking however and the multi-storey car park is €24 per day which is roughly a 8 min walk. Room was basic and there was a really bad smell in the room which I assume was coming from the bathroom drains. The breakfast was really good.and the roof top bar is a nice touch It’s just a pity about the smell in the room it spoilt our stay

Es la segunda vez que vamos a este hotel, su ubicación es fantástica! Cerca del mar, cerca del casco antiguo de Benidorm...un sitio privilegiado para tapear y tomar unos vinos! El hotel es modesto, solo para adultos...con unos cuantos escalones a la entrada, por lo que tú movilidad no debe ser muy reducida. No pases por el hotel sin visitar su terraza con las vistas tan espectaculares como esta foto que adjunto!

The roof bar is one of the best kept secrets in Benidorm. Situated on the roof overlooking the bay, it is normally quiet, maximum of thirty seats. Normal bar prices, but it is so relaxing and is great place for a Light Refreshment before going to Tapas Alley which is directly opposite the front door to the hotel.

Been coming to benidorm for quite a while and have stayed in quite a few. This hotel is very good value for money beds are comfy the rooms clean yes some need doing up but over all for what I paid for a week I was happy. Staff are all very helpful and chatty the rooftop bar has a fantastic view and the breakfast is spot on will I return ? Definitely

Dreadful customer service! Now,dont get me wrong, alot of this is MY fault!. Basically i booked a room here for what i thought was the 17th sept to 22nd sept. But.....as i was looking at holidays for next year elsewhere, the calendar was 2025 on my screen!doh! So...long story short! Arrived at hotel, monday 17th, they couldnt find my booking (obviously) and continued to book me in under a different Dave! Even though i told them its wrong AND i was solo not a couple! Got to room, sticky floor,small! Unpacked and got to bed (3am) After 5 mins there was a knock at door asking me to leave room as other Dave has shown up with his wife! So.... turned out id booked for 2025!🤦‍♂️ Had to leave and walk benni street at 4am with my case, reception did try and find me flat to be fair which was decent. So ive messaged them 3 times now to ask if i can have a refund,but as it was non refundable obviously as i was attending,they have said NO! I think 12 months notice is fair don't you? This place is always full!! Honest mistake which has cost me money, Lesson learned! But won't refund??? Bit harsh i reckon.

In the heart of the old town benidorm, can’t fault the staff , very friendly and helpful from start to finish. Breakfast included which was good , Room was adequate and cleaned every day , close to lavante beach and lots of tapas bars and good reseraunts, enjoyed every day , will definitely be back