BC Music Resort

Tried to scam us for room deposit €80 for broken bed that didn't exist. If you didn't break it don't pay for it . This was after they originally said we had chipped something ,but we had photos of whole room slight damage Absolute joke . I insisted they took us back to our room .they couldn't even confirm which bed it was! Same photo as someone on next floor up as well ( they payed €160 for 2 beds ! Mental Complete money racked Same they felt the need to try rob us because the hotel was great .

Hotel was ok but being told.that the deposit for.the room will not be released into my account for a month is just short of shambling... AVOID THIS HOTEL AT ALL COSTS...my mate is waiting on 150 and me 100 som250 quid being held for.a month .....scammers

We went to the BC for my 50th birthday (12 of us) and can't fault the actual hotel rooms, staff, food & drinks! The hotel staff couldn't be nicer and everything we asked for was not a problem, the restaurant, bar staff & reception staff were all very friendly, the only reasons I wouldn't return to this hotel was the noise during the night and the constant music in the foyer seemed to be still on at 5am! We were in Rooms 17, 18 & 19 (19 being above the main door) so was very noisy all night with people coming and going and speaking like it was 3pm not 3am haha but this is a party hotel so we kinda expected this! Some of the other holiday makers also couldn't care less about respecting the place which I don't like and just to add we all got our deposit back again before we even left the hotel so the bottom line is you behave and respect the property then you don't have a problem with your deposit! (The receptionist said we were very good girls lol, the food and drinks were fine too and always found something to eat and the drinks were good (Smirnoff) so if you have booked don't stress you will have a good time!

We booked an afternoon in the indoor pool party for my daughter's hen. We were greated by Rafa on arrival. Rafa was very honest, informing us that the indoor pool party was quiet as had only opened for the season the previous week. We were told that the restaurant was open until 3.30pm and as per booking information, all inclusive until 7pm. It was quiet, but just what we needed. Drinks were ok, cocktails, long drinks, beer and soft drinks available. Food in the restaurant was ok, plenty of choice and included the ice cream. Music was monotonous in the same boom boom boom, would have been nice for some variety. But overall our group enjoyed the afternoon amd we thought it was good value for money. Rafa was a superb host

Decent enough, all inclusive food is basic. Almost 2 months later and still haven’t received my room deposit refund of €200 euros back, contacted the hotel and they told me I would receive within 20 days. Once I hadn’t received it for over a month and a half I contacted again but they won’t reply

Stayed here with a group of friends. We got a good deal on the hotel, think we paid around £300 each for 3 nights all inclusive. 4 sharing a room. This was my 4th visit to Benidorm in a year. Pros: Hotel was clean Welcome drink on arrival Rooms cleaned daily Good selection of drinks on all inclusive Food was edible Location was good for new town Cons: Pool hardly got any sun during the day Rooms were dated, but ours had a sea view. Indoor pool was renamed shreks swap, due to it been filthy and had a green colour to it Lady on the pool bar kept asking for tips when we went to the bar for a drink I don’t think I would rush back to this hotel, would give a different hotel in Benidorm a chance.