Hotel RH Victoria & Spa 4 Sup

We (2 brothers in very early 50s) have just returned from St Patrick's Day festivities in Benidorm and once again stayed at the RH Victoria. This is our second stay at the hotel on an all inclusive basis and once again, our stay was superb. The hotel is modern and very well located between the Old Town/Levante Districts and the beach. It's location is perfect as its not far to walk anywhere and if you fancy either district, its on your door step. We made good use of the restaurant and bar and have to say the food was amazing and the staff were top notch. Thank you very much for looking after us and making us feel very welcome. Paul and Steve

Gorgeous Amazing hotel. Fantastic experience

On arrival we were greeted warmly by the receptionist. Our room was on the 11th floor room 1108. We had a lounge area with a sofa bed and a separate bedroom. The bathroom was spotless. Plenty of tea and coffee. We had a balcony that over looked Benidorm. Free safe and Wi-Fi We were on a half board basis. Breakfast was plentiful with an excellent variety of food. Prosecco was an added bonus. Evening meal was also very good lovely choice of food. A special mention to the waiters and waitresses. So attentive and happy. Bar staff were equally as nice. We cannot fault anything. Highly recommend. The only thing that let the holiday down was the weather ☔️

Everything was as expected - Perfect ! 2nd time of staying at this friendly hotel. Food was fresh, tasty, piping hot, where necessary, and very varied. Food stations all impeccably clean. Lifts were very conveniently placed and very fast. Rooms are light , bright and very clean with comfortable beds. All in all a great place to stay!

A belated review due to the Trip Advisor rule of only one review per hotel, per 3 months. We were desperately unhappy with the hotel response to our original review, and in order to have a right of reply, I had to delete the original review and wait at least three months before making a new submission. To be clear, it was our opinion that the hotel was immaculately clean and the food was exceptional. To be honest, most things were very good. So what was the big problem ??? The Hotel was nearly full, but they were advertising availability for a "DREAM SEA VIEW ROOM". It was incredibly expensive and the most we have ever paid for a hotel room. Unfortunately what we reasonably expected, and what we actually got, were two very different things. The room was very very basic and despite being on the 18th floor, is was almost impossible to see any of the beaches, although bits of the sea could be seen. We were very annoyed to learn that there were other rooms on that floor that would have justified the label given to our room. The truth is there were many cheaper rooms, even on lower floors, that have much nicer views (we have stayed in them previously !!). All this is bad enough, but the hotel response to my review was disgraceful. Somehow it was us that had done something wrong and had no reason to be complaining. In not so many words, it was suggested that it was our own fault for booking that particular class of room. The hotel went on to say, that If we really wanted a proper Dream Seaview Room room, we should of paid even more and asked for a DELUX DREAM SEAVIEW ROOM. The hotel response was obviously for public consumption, rather that a considered reply to a very genuine concern. I would ask any reasonable reader that given the huge price and a promise of a DREAM SEA VIEA VIEW ROOM, what would they have reasonably expected ?? I am quite happy to resubmit the review and download the booking paperwork, invoice and photos, should the hotel wish to dispute the above.

Location is convenient. Rooms are a decent size and bedrooms seem to have been refurbished; however, bathroom very dated. Sadly, had to complain about black mould in the bathroom which was mostly removed (although still some on window and tiles). Opted for half-board - whilst the breakfast was decent the evening meals have been rather atrocious. If it was not for the salad bar I would have gone out to eat. The other dishes are all very generic and cheap and each time I tried the soup it has been nothing short of terrible coloured water. In sum, decent hotel, average breakfast and terrible evening meals.