Vieraskäyttäjä
5. tammikuuta 2025
First time we’ve ever been away at Christmas and although we enjoyed it, wouldn’t stay here again at the festive season. We have stayed here in the past and always enjoyed it. However, we didn’t get much of a Christmas feel to it and Christmas Day really was a let down. Christmas Eve was fabulous with super food and a lovely atmosphere. As we were half board, we had no idea there was a gala lunch on Christmas Day and so arrived at the restaurant in the evening as usual. Very disappointed-no set tables and very bog standard food - the worst of the stay, which up to this point had been really good. Had we been advised of how Christmas Day was organised then we would have changed our evening meal to the lunchtime gala but no information was given so therefore it was a complete waste of Christmas Day to us. I think if there was an itinerary in the rooms then it would help guests make an informed choice of when to dine and what to expect. Couldn’t fault the cleanliness, the staff work really hard and are friendly and the food (apart from Christmas evening) was really good. The stay overall was nice but certainly not for us at Christmas.
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