SpringHill Suites Belmont Redwood Shores

I stayed at the Springhill suites hotel from Sep 6th to 9th, and let me tell you, it was a disaster. I can’t believe this place even calls itself a hotel. First off, they didn’t provide the most basic amenities. No toothbrushes, no toothpaste, and not even a bottle of water in the room. It’s mind-boggling that in 2024, a place like this can’t manage to offer these essentials. But that’s not even the worst part. The housekeeping was nonexistent. I stayed there for four nights, and not once did they clean my room. I kept calling the front desk asking for housekeeping, but I was told repeatedly that the staff had gone home and couldn’t help. Are you kidding me? How does a hotel operate without basic room cleaning services? And the staff? Don’t even get me started. When I tried to address the issue, I was met with “sorry, we can’t do anything because it’s after hours.” This kind of attitude is unacceptable and shows a complete lack of respect for guests. Overall, my experience at this hotel was terrible. I wouldn’t recommend it to anyone. If you’re thinking about staying here, think again. You’ll likely be disappointed and frustrated, just like I was.

Charged for overnight parking

The hotel was located a little bit out of the city in a more private business area. It definitely was quiet and good for remote work and sleep time. Front desk was great at helping with checkin and parking instructions. Breakfast was also free and the bacon was served fresh and hot!

Spacious room.Location not bad.Breakfas just has very few options.The room we lived has blood spot on the carpet.

位置和環境不錯，但請注意，如果開車，每晚需付款48美金的停車費，不太划算

這個酒店太好了！