Bellmawr Economy Inn Bellmawr-Philadelphia Area

My name is Jing Tu and I checked in on December 22. Why did my credit card have two charges? One was $100.00 and the other was $100.07. Did I get charged twice for one night?

It was an overall good stay. I wouldn't stay there more than a night or two. Staff was super nice and helpful and cleaners came daily. I got a non smoking but just the sheets smelled like smoke Over all an okay stay

Everything is good

DO NOT STAY HERE When I checked into the room in the night of 10/5 I was told 3 different times about where I could smoke and that there was no smoking in the room even though I kept saying I did not smoke. I was informed of check out time, 11 am, which was also posted. They asked me who was staying with me and I said “ it’s me and my family.” They pried even more and asked exactly how many people so I told them it was me and my 3 kids. In the morning, around 10:20 I heard my hotel room door close from the shower. I came out and my kids were sitting looking very scared and told me that someone tried to get into the room it the latch stopped them. They also told me someone called the room before trying to come in. I called the office and asked did they just open my door and she said yes because they wanted to remind me of the check out time. I told her that was crazy unacceptable. You scared my children and I was in the shower. She did not care how intrusive this was and said well we remind all the people that stay and was I checking out or staying. I asked so they go around opening peoples doors that don’t answer the phone if they’re IN THE SHOWER?? She just repeated that they remind all the guests. That’s an INSANE thing to do. You could be woken up or walked in on. Totally unacceptable.

This place is one of the most disgusting places I’ve ever been to. My stay was from 1pm-9pm because once I found bedbug evidence (I have the pics to prove it), my husband and I left. When we had arrived I put some things in a drawer, it was cleaned out completely when I did. A little while later, I opened up the drawer and found a bedbug, so my husband IMMEDIATELY went to check the mattress. Sure enough there were little blood drops on the mattress, proof that there were definitely bedbugs. Prior to our bedbug discovery, we had noticed the bathroom door had a hole in it. We didn’t do it, but I was charged $350 for it. Am I crazy for thinking that a hotel would check the rooms for damage after a guest checks out, prior to the new guests checking in? I guess it’s my own fault for not mentioning it, but I figured they were going their due diligence. When I tried to call the manager to get a refund for my stay, because I wasn’t able to stay due to the bedbugs and wasn’t willing to get another room there, the front desk staff was making me call back almost every hour. I tried calling corporate only to find out that they’d been dropped from Choice Hotels. My guess is because the place is DISGUSTING and doesn’t do good business and/or provide a clean place to stay. AVOID!!

Clean, comfortable and nice. Had a little fluke when we first checked in but management was knowledgeable and fixed it. Not. Big on economy hotels usually but this one got my seal of approval for everything it needed