Sarah M
20. maaliskuuta 2025
We felt pampered and relaxed on this friendly little island. Michael seemed to be everywhere; fixing our drinks at the central bar, bringing us the late afternoon snack of the day or an impromptu drink, serving us breakfast, lunch, and dinner with his friendly smile, and always offering to take a sunset photo on the restaurant deck. We then met the server Evalyn who is also very friendly and kind. Percy treated us to his special bar creations. Three of us took the afternoon boat trip with Andre and the other boat captain to Gallow's point. This was a great afternoon outing. We probably snorkeled45-60 min total, but saw rays, spotted eagle rays, a feisty eel!, some lobsters,and even a turtle. Andre spent lots of time trying to find manatees (and we did see one quickly surface. ) He and my son dove in when we came upon some dolphins and the dolphins gave them an unforgettable experience, coming super close and showcasing their flips. The food at the resort was delicious. As vegetarian, I wasn't sure what to expect, but I had a variety of vegetarian dishes - no repeats, and I liked them all. The desserts were fabulous, especially the blueberry cheesecake and key lime pie (and I don't usually go for these desserts!) My biggest frustration, and the reason I am giving the resort 4 stars, is the pricing policies and website information are misleading and confusing. For example, the snorkel trip was listed one place at $50/person and another at $75/person, and neither mentioned that all resort activities are upcharged 25% to cover "taxes and resort fees". I was not expecting the vacation to be quite so expensive, and in conversations with other guests, I am not alone in my feelings. We reserved two beachfront one-bedrooms at nearly $800/night each. What I wasn't expecting was a random $200 "all-inclusive charge" for each room and over a thousand dollars in taxes and resort fees for just four nights. I've never stayed at an all-inclusive resort, so perhaps this is typical, but I was not expecting it. On top of this, it was very unclear what was included in "all inclusive". Some information emailed to me seemed to say that beer and wine was not included, however, some information on the website mentioned that local beers and local cocktails were included. We were charged for bottles of wine at dinner (as expected) but enjoyed Belikin beer, cocktails with vodka and rum, a fridge full of sodas and snacks, and frozen drinks as part of the all-inclusive package. The descriptions of some of the excursions also drove me batty before the vacation. There would be a description such as a "two-hour adventure from 9:30-10. " The list of excursion options I was sent after booking the rooms listed a half-day excursion with a specified price that was exactly the same as full-day excursion with a higher price, and when I inquired about the difference, I was told there was only the full-day option. That said, I really enjoyed the one excursion I did w
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