Radisson Fort George Hotel and Marina

My family and I stayed at Fort George from July 2–5, 2025, and overall, we had a wonderful experience. The hotel staff was incredibly welcoming and attentive—everyone we encountered from the front desk, restaurant, and housekeeping made our stay enjoyable and comfortable. The location was beautiful, and we appreciated the warm hospitality throughout the visit. However, our experience ended on a disappointing note. On the morning of our departure, while waiting in the lobby for our taxi to the airport (scheduled for 8:30 AM), a man approached us and asked if we were waiting for a tour guide. I explained we were waiting for our driver. He asked when the driver was supposed to arrive and, after hearing “8:30,” he checked his watch and said, “So about 7 minutes.” The tone and repeated watch-checking gave us the impression that our presence in the lobby was somehow an issue. When our driver was two minutes late, the same man pointed it out again—“It’s 8:32, he’s late”—in a condescending manner. We later learned from our driver that this man was the hotel manager. It was upsetting to feel rushed out or unwelcome at the very end of what had been an otherwise excellent stay. We had spent not only on accommodations but also dined several times at the hotel restaurant. That one interaction cast a shadow on our overall impression. That said, the rest of the staff was outstanding, and we truly appreciated the quality of service during most of our stay. I hope management reflects on how small moments—especially at the end of a guest’s visit—can shape the overall experience.

Rooms are immaculate and the customer service is top tier. Cecilia at the front desk is an absolute joy to deal with when it comes to hotel amenities, recommendations, or even replacing lost room keys. Give her a raise or promote her now! -James

A la lecture des commentaires précédents nous nous attendions à une hôtel en total décrépitude… quelle surprise de découvrir un hôtel avec un décors des Caraïbes, une belle chambre moderne ( oui un peu trop Nord américain mais bon…), une belle piscine sous le soleil et un bord de mer pour une marche d’après-midi et même un couchée de soleil! Le seul resto restant de l’hôtel, post COVID oblige, sert une nourriture honnête et sans flafla, mais bon Belize city n’est une capitale culinaire, donc après une journée de voyage ou de visite , c’est parfait! Bref un hôtel bien situé et bien entretenue, n’en déplaise aux goodies two shoes!