Hotel Mona Plaza

Hotel Mona Plaza arvostelua

Hotel Mona Plaza

Cara Uroša 62-64, Belgrade, 11000, SerbiaNäytä hotellin tiedot
Hotel Mona Plaza
Hotel Mona PlazaHotel Mona PlazaHotel Mona Plaza
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
60 arvostelu
Vahvistetut arvostelut
Sijainti4.3
Mukavuudet4.3
Palvelu4.3
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(60)
Positiiviset arviot(48)
Arvostelut valokuvien/videon kera(4)
Kielteisiä arvosteluja(12)
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 2. 2025
Liikematkustajat
29 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.3.2025
房間大，設施新，早飯好吃
Käännä
Daliya
Standard kahden hengen huone
Majoittunut 10. 2024
Liikematkustajat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 1.12.2024
酒店很舒服，晚上去的時候感覺有點偏但是還行吧。酒店的餐食不錯，吞拿魚排真的好吃強力推薦，210塊錢吃金槍魚很划算了，還是送到房間的
Käännä
By chok
Superior Double- tai -Twin-huone
Majoittunut 9. 2024
Perhe
27 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 8.10.2024
Good hotel,staff is friendly, breakfast is very nice and delicious)…it’s really good breakfast…! One biiiig problem of hotels in Belgrade it’s smoking everywhere and I don’t know where is ventilation!
Käännä
Siyaomian
Superior Double- tai -Twin-huone
Majoittunut 4. 2024
Yksin matkustavat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.7.2024
當地條件較好的酒店
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your perfect rating and for sharing your experience with us! We're thrilled to hear that you enjoyed our surroundings, amenities, cleanliness, and service.We look forward to welcoming you back for another exceptional stay!Best regards,Nina Ilić, Marketing Communications Specialist
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 11. 2023
Yksin matkustavat
4 arvostelu
3.7/5
Lähetetty 3.1.2024
В целом всё неплохо. До пешеходной улицы где все гуляют и много кафешек нужно пройти минут 15-20. Тут прям жилой район. В проживание входит сауна и спортзал, но я там не был, оценить не могу. Засорилась раковина, попросил утром на ресепшене исправить, так никто и не пришёл. Воду в бутылках дают только на первый день, но есть чайник и чай с кофе в пакетиках, так что норм. Убирались каждый день.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback and for taking the time to share your experience with us. We're glad to hear you found our amenities and cleanliness satisfactory.We apologize for the inconvenience with the sink and for the delay in addressing your request. Your comments are valuable, and we will work to improve our service.We appreciate your understanding and hope to welcome you back in the future!Best regards,Nina Ilić, Marketing Communications Specialist
Grace-C
Standard kahden hengen huone
Majoittunut 10. 2023
Liikematkustajat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 17.12.2023
比較現代化的酒店，比較乾淨，早餐種類很多，很豐富。衹是房間比較小，雙人間，一個人住都比較擠。水也衹給一瓶，哪怕連續住幾天也衹是第一天給一瓶水。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our modern hotel, cleanliness, and the variety of our breakfast offerings.We appreciate your comments regarding the room size and the bottled water policy. Your feedback is important to us, and we will consider it for future improvements.We hope to welcome you back soon for another enjoyable stay!Best regards,Nina Ilić, Marketing Communications Specialist
Anonyymi käyttäjä
Standard kahden hengen huone
Majoittunut 10. 2023
Liikematkustajat
9 arvostelu
1.0/5
Lähetetty 2.11.2023
服務太差，訂的雙人房，衹給一瓶水。另外續住一天，續住前問了前台，説續住的一天會再提供一瓶水，結果沒有，打電話去問，又説衹有第一天給水，要麼自己喝自來水，要麼從他們的Mini Bar買水。 插座壞的，都插不上。第二天續住衹倒了第一天產生的垃圾，廁所都沒收拾？
Käännä
Vieraskäyttäjä
Majoittunut 2. 2025
Muu
4.0/5
Erittäin hyvä
Lähetetty 28.3.2025
This hotel is nice and clean and modern in a quiet neighborhood a bus ride or short walk away from city center. What irked me about it are three things: (1) The gym does not open until 8 am such that for our week's stay I could never use it due to daily activities starting at 9 am. (2) The espresso machine made awful coffees if it worked at all. (3) Our room lacked the ability to turn on A/C. We were able to open the two side windows though often felt too warm in the cool Spring season.
Käännä
Dragan
Majoittunut 1. 2025
Perhe
5.0/5
Ylivertainen
Lähetetty 14.2.2025
Friendly and hospitable
Käännä
Robert
Majoittunut 12. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 13.1.2025
Hotel Mona Plaza is in an excellent location in Belgrade. It is nestled in a quiet residential neighborhood while also being a short walk to many of the tourism sights in the city. The hotel is extremely clean and tidy.
Käännä
Marko
Majoittunut 10. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 8.11.2024
Nicht freundliches personal,auf meine frage zu Taxi alternativen haben die mir gesagt dass es nichts gibt,obwohl es eine sehr gunstige fahrt über die app carGo gibt…
Käännä
Kemal Berkay
Majoittunut 9. 2024
Muu
3.0/5
Lähetetty 28.10.2024
Firstly, the hotel reception tried to give us a different room than we have reserved. After our complaint they changed our room to original one. Secondly, after taking a shower, the bathroom fills with water. There is a leak in the shower. And there are some hairs in the bathroom when we have already entered the room.
Käännä
Verified traveler
Majoittunut 8. 2024
Liikematkustajat
2.0/5
Lähetetty 27.9.2024
För kallt på rummet, det gick inte att reglera AC, fick inte rummet städat fast jag bad om det. Frukosten var fantastiskt.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your review! We’re delighted to hear that you enjoyed the fantastic breakfast during your stay. However, we apologize for the issues you faced with the room temperature and the lack of cleaning service.Your feedback is essential for us, and we will address these concerns with our team to ensure a more comfortable experience for our guests in the future.We hope to welcome you back soon!Best regards,
Vieraskäyttäjä
Majoittunut 11. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 20.12.2024
We stayed at this hotel for a business trip and liked it very much. The staff was very professional and did their job very well. The hotel was clean and the quality of the drinks served in the cafe area was very good. The breakfasts were also very good. It was just a bit sad that there was no 24-hour room service. Other than that, I was happy with everything. Thank you very much.
Käännä
matmazel
Majoittunut 4. 2024
Liikematkustajat
1.0/5
Lähetetty 21.5.2024
Berbat Hayatımda gittiğim en kötü otel resepsiyon çalışanları hariç bütün elemanlar berbat odaya 2 gece konaklamamda su istedim odaya bırakmamışlar vermediler ters davrandılar barda varmış 100 TL ye karşılık satıyorlar gerçekten şoke oldum günlük temizlenmesi için belirttiğim odamın sadece çarşafı düzeltiyor değiştirme süper hiç birşey yok .
Käännä
Majoituspaikan vastaus: Dear Mr. Omer,Thank you for sharing your feedback with us. We are deeply sorry to hear about the negative experiences you encountered during your stay. Your comments are very important to us, and we sincerely apologize for the shortcomings you described.It is disappointing to hear that our service did not meet your expectations, particularly regarding the water request and room cleaning. Providing our guests with a comfortable and pleasant stay is our top priority, and it seems we have fallen short in this instance.We will address your concerns with our team, especially regarding the behavior of our staff and the room cleaning procedures. We aim to ensure that all our guests receive the best possible service and that their needs are promptly met.We appreciate your feedback as it helps us improve our services. If you would like to discuss your experience further, please do not hesitate to contact us directly. We hope to have the opportunity to better serve you in the future.Best regards, Nina Ilic, Marketing Communications Management