Sofitel Beirut le Gabriel

The service in this hotel exceeds by far my expectations!

Home away from home , My favorite hotel when in Beirut . Thank you for a top service and a warm welcome . Tony, Johnny, Danny,Pierre Nazih and Chammoun the best team ever ! See you soon ... Philippe Makhoul #805 ...........................................................................................................................................................

The worst hotel in all the world This is the widest hotel ever that I stayed in entire my life. 1st of all. Their beds are not conformable even I changed the room all the beds are not comfortable. Their pillows are not conformable. The phones in all the rooms are broken. The bath rooms are broken and too old. Shower Faucet was broken. Toilet Faucet was broken. No Room services. Ect. For the amount that I paid and too expensive I blamed myself. Also their elevator is too small and too slow and too old.

the worst holiday experience A facility that does not balance price and benefit. I had one of my worst experiences. I called to ask how to reach the hotel. They said they would meet me at the airport. But they did not say that transportation to the hotel would be paid and would cost 40 dollars. At the last exit, they surprised me and asked for money. It's ridiculous to ask 40 dollars for a 15 dollar distance. I gave 15 dollars. I give 0 to the professionalism of the facility.

I've had the pleasure of staying at this hotel five times over the past two years, and I wouldn’t consider staying anywhere else in Beirut. The hotel’s intimate size is undoubtedly one of its strengths, offering a cosy and familiar atmosphere that larger establishments lack. The rooms are clean, with a timeless and elegant design. The furnishings are solid, and the beds are generously sized and comfortable, perfectly suited to my taste. What truly sets this hotel apart is the staff. Without exception, they are warm, welcoming, and attentive. The receptionists, in particular, are discreet and go out of their way to accommodate my requests. Both check-in and check-out have always been quick and efficient. Housekeeping is thorough, and both the room service and laundry services are consistently prompt and reliable. The doormen deserve special mention for their attentiveness, always rushing forward, ensuring you are escorted to your taxi. One of the hotel’s most significant advantages is its location, situated in Achrafieh, arguably the safest area in Beirut. Additionally, the ABC Shopping Mall, which I frequent almost daily during my stays, is just a short walk away. It offers a wide range of shops and services that are particularly useful for travellers, as well as a variety of cafés. A taxi ride from the hotel to downtown Beirut typically takes 5 to 8 minutes, depending on traffic. I’m already looking forward to my next visit in the coming year!

The service is of the highest standard - the hotel is absolutely stunning. When coming back from a busy day in the city the spa downstairs is waiting for you with a really nice and cool plunge pool. The rooms are spotless. The breakfast is the best in town. The charm of the decoration is really quite something. I only have good things to say about my stay there and certainly will be back when in Beirut. My trip was also in June 2024, so I was a bit nervous at first, after achieving my trip this seems a bit silly in hindsight...