Holiday Inn Express & Suites Bedford

It was comfortable and clean

Very nice property. Easy to get in and out of

I don’t write reviews but decided to this time as my husband and I were quite upset with the service we received from two encounters from the front desk clerks as well you can see the filthy tub, toilet and broken blind not to forget the hairdryer did not work. We drove several hours to get here due to a medical appt the next morning and we were well aware we arrived an hour and a half ahead of checkin but thought we would see if it was possible to checkin a little early as I know sometimes you can. Well my husband barely got a word out of his mouth when he walked up to the desk and the woman told him he couldn’t check in without even looking at her system to see if a room was ready. He was about to ask if she could check as it was a long drive and we had no where to go but before he could finish she told him again he couldn’t check in and to basically leave. We have never had this happen anywhere before so we were quite shocked. We left and upon returning a young man was at the front and during checkin he was not friendly and short mannered. Our experience was not pleasant and we will not stay here again.