Premier Inn Bedford South (A421)

Check in was polite and efficient by Annabelle. The room was very clean but the first room only had one large towel and the TV had no signal. I let Annabelle know and she apologised, provided another towel and checked another room which was cleaned and reprogrammed our key so we could change rooms. Very quiet and cosy, great amenities.

We had two rooms and both were in need of an update. The bathrooms were shabby and there was some sort of grey stuff around the edges of the floor by the shower??. The Brewers fayre pub/ restaurant was dirty and the food was greasy and unappetising, staff were overworked and couldn't keep up with the service, no teaspoons, no bread for the toaster etc...only had breakfast there once in a three day stay, waste of money to eat substandard, poorly cooked food, overall not impressed with our stay.

Would highly recommend this premier inn. The staff were the best in all aspects. The bed in our room was superb. Very very comfy. There was a great car park, and was always room to park up, no matter the time of day or night. The restaurant was excellent!!@ Thank you premier inn for our stay A+++++++++××

I stay here over a weekend four times a year and have done so for many years. I have always found the staff polite and helpful and the rooms clean, comfortable and perfect as a place to dump my bags and get some sleep. The beauty of a Premier Inn is you know what you are getting - clean, simple rooms and all you could need for a stop over. This weekend I was very grateful for the lovely Michelle in housekeeping who came to my rescue and helped me with an awkward situation. She was professional, kind and super helpful and an asset to the PI team.

Take a tip from me. dont set your hopes even low for this place! We stayed on the Friday before Christmas so we could visit family. The room allocated to us was supposed to be Premier Plus, well I will let you decide about that when you look at the pictures. The receptionist when I booked in didnt even tell me which room I was in, just gave me a key card. When I asked what room I was told top floor up the stairs. I didnt have a clue about stairs, lifts as never been before. The whole hotel did not smell very nice. Only one bedside table in the room so they had positioned an occasinal table with wheels as a stand in. I had requested a bath if possible. Nope, only a shower and no apology. As for the rest of the bathroom, Well I dont think it has been cleaned properly ever. I have added pictures to this review. I will let you decide if that is acceptable. One of them shows the dirt in between the toilet seat and lid! The rest is just dirt, dust and water damage. Also no toilet brush. We then visited the pub next door. It had just gone 21:00. Food was not available! Myself and my sons settled for a drink only for last orders to be called at 21:30 and closed at 22:00! Keep in mind this is the Friday before Christmas! My suggestion is spend a little more and stay somewhere else.

Had to use both sets of pillow for decent head support. Room booked for 2 people, only one set of towels provided had to go to reception to get extras, which they had to go find but at that time the couldn't go, so I had to join family after long journey without a shower!! Heating system was noisy over night and the quilt was so heavy it caused my foot to cramp.