Vieraskäyttäjä
27. syyskuuta 2022
As this was my first time in Beaumont I was unaware that this Days Inn is in a bad area. By bad area I mean street walkers, vagrants, unsavory people. Although this is not the reason why I'm taking my time to review. I chose this hotel because the price was about mid-range and it included breakfast. I booked for 5 nights and went in for breakfast every morning. After the 4rd morning, they did have a bagged breakfast out. I believe that they finally did put out breakfast after I wrote corporate informing them that the hotel didnt provide it. When I inquired about breakfast in the evenings I was told that they didnt order it. Another time I inquired they told me that there was breakfast (even though they didnt). I think that the morning staff is informing management that they are but really not. One of the mornings the entire lobby was locked at 7AM, no one to be found. The general manager Melody, reached out to me to refund some of the cost but told me that I was rude to the staff which is untrue. When I asked if she could give me some examples of that, she ignored it. After reading thru some of the reviews, I see that I'm not the only one that found a no breakfast situation. Melody the general manager is combative and rude. I contacted the better business bureau and chamber of commerce to notify them of the false advertising. Not only will I never stay at this Days Inn, I wont stay in another Days Inn ever again.
Käännä