Vista Sol Punta Cana Beach Resort & Spa - All Inclusive

El personal es muy amable. La habitación es comida, sin embargo tenua un poco de olor a humedad.

Just got back from a 2 week stay here for my 40th birthday. The resort itself is absolutely beautiful the grounds and the beach were fantastic however the staff need a serious revamp not one word of English was spoken amongst them, the animation team did not even engage with us because we weren't Spanish. Everything seemed to be too much trouble for the bar staff. The waiting staff worked hard and tried with us but unfortunately the language barrier was a real issue for everyone which was quite isolating. Most of the staff don't even speak to you they all just go around with nonchalant attitude and when they do they are rude. A girl from the animation team came up to me and my daughter and said "espaniol" we said "no, english" she just shook her head said "no,no" turned on her heel and walked away, we were absolutely astounded at how rude she was. Disgusting behaviour. The food wasn't great nor was it very warm but could always find something. We definitely would never return to this hotel. Its a shame really because the resort is beautiful it's just the humans that let it down.

We arrived at vistasol and were greeted by friendly reception. We were then checked in,our room was a triple deluxe room ,basically a room with 3 beds. We were told at check in that for 15 dollars a night more We could have a sea view room,we politely declined and were taken to our room by a porter. When we got there block 5 we opened the door and smelt a very strong musty smell,we checked the room and it wasn't pleasant because of the smell so we decided to go back to reception to take up the offer of a sea view,they tried to sell us a duplex for 400 dollars but told them I would like the sea view room,so for 150 dollars we took the Seaview room.we were shown to block 10 which was right on the edge of the beach a wonderful location. The room smelt a little musty but not as bad as the previous room,the room had 2 double rbeds ,tea and coffee ,watering the fridge,a shower and wash area. The room was very good so was pleased we upgraded. Getting a room by the pools can be noisy so highly recommend block 10 right by the beach. Staff are friendly, I highly recommend speaking some simple spanish words to say hello and thankyou,it goes a long way to be friendly.you get a nicer welcome.bar staff great buffet was good most days,different foods most days and friendly atmosphere. I took about 150 dollars for tipping ,you don't have to tip but it goes very appreciated. Nice grounds with tropical birds walking about and even ducks.they have a spa gym 4 themed restaurants. 3 pools with some having bar service.i would recommend this hotel it has a nice beach with animation team keeping guests active. Now the main complaint i had was all the aagasson on the beach and sea,it actually smelt bad.the hotel staff cleared most of the beach as the week went on,they actually done a great job considering what we saw in the beginning. The best time to visit dominican republic is from November to marc ,you don't get much sagasson.we had plenty of nice weather in middle of August early September. You want a nice trip go to saona island a tropical paradise island with great beach and clear sea .you travel to this island by speed boat or cataram, highly recommend.