Occidental Caribe - All Inclusive

Vey old place and the safe box not working and the food was not tasty. Service was slow.

So, we absolutely loved this resort - the food was great, the people were friendly and a lot of the negative reviews went unfounded for us. We upgraded to premium which I would recommend. The room: We had a suite in building 6. Huge, shower drained perfectly, water was hot, room was updated and super clean. No complaints. We received rum on arrival and it was lovely. TVs in both the bedroom and living room but remote worked for both. Balcony was large, not a great view from our room but it as big enough for two beach chairs and table, and a table and 2 chairs. Really nice! The food: Buffet was good. Not sure all these reviews about the food not being edible, you go to the buffet you’ll find something to eat. Upgrading to premium had its perks, we could go over to the La Hacienda for breakfast/lunch and it was very good. The restaurants were great - we didn’t have a bad meal. My favourite was the Italian. And I don’t typically like Italian because I’m not big on pasta. But they did the fish perfectly and the accompaniments were nice. Seafood anywhere here won’t be disappointing. Mexican was great and Japanese (teppanyaki) was about pretty on par with any place we’ve stayed. GUILLERMO at the seafood restaurant was so fun! Beach: The beach was wonderful. Not much seaweed, white sand and beautiful. We took a walk along the beach and this resort seemed to have the best beachfront out of a lot of the ones we had seen in terms of chairs, shade and not being as crowded. Pools: Pools are by far my favourite of any resort I’ve been to. They’re HUGE. And they play some nice ambient music. Plenty of activities if you want and plenty of places to relax. We had no shortage of chairs. Weekends do tend to get busier and louder than during the week. Bars: The bars are great. Must mention OMAR, CHRISTIN and YOSSI who were absolutely wonderful. I’m sure I’m missing people but I’m bad with names. Never had a bad drink. Not sure what some of these complaints are about language barriers - yes most of the staff primarily speak Spanish but majority of them can communicate in English. We had NO issues with communication and we speak English - we know a few words in Spanish but we’re certainly not fluent. Stores: Plenty of shops to check out, they were nice but.. here is my one negative - I broke my toe on the last day here - stubbed on a wall super hard, my own doing I just turned around too quickly. It’s incredibly painful. I went to the store at 9:50 PM to get some Tylenol (they close at 10 PM) and they said they were already cashed out. Hobbling in their on a crutch in excruciating pain and being denied a simple $2 purchase made me sad. Anyway otherwise this resort has exceeded our expectations and we WILL be back! Also if you want something fun to do, bring some bread to the ducks and turtles at the lagoon just past the tennis courts. So fun! They’re waiting for you. Overall a wonderful resort and we will be back.

Location was perfect. A very nice experience with all services. Will definitely recommend to family and friends. Plan to visit again!