Alliance Palace Batumi

الفندق موقعه بطل يعيبه الزحمة

*SECURITY IS MASSIVE CONCERN* NO CLEANERS FOR OVER 10DAYS ##Location: The hotel is ideally situated, with shops, restaurants, cafes, a bakery, and a casino all nearby. ##Capacity: During our stay in early November, the hotel wasn’t very busy. However, four lifts may not be sufficient during peak season. ##Rooms: The rooms are well-shaped and comfortable. Unfortunately, the cleaning staff were rarely seen; despite our requests, we only encountered them once in over ten days. While the room includes a washing machine (but no dryer), we managed our own towels and bed sheets. The kitchen is equipped with some cooking tools, sufficient for preparing simple meals like pasta. The balcony offers a nice view that would be even more enjoyable in the summer. The bathrooms often had a lingering odor, and significant amounts of hair in the showers clogged the drains, resulting in standing water during showers. ##Service and SECURITY: The receptionists were not particularly helpful, especially during a security incident when a drunk guest caused a disturbance and pushed my friend. We chose not to involve the police to avoid unnecessary complications. The hotel lacks adequate security support. One friendly receptionist did assist with language translation, but her manager only spoke Georgian and took no ownership of the situation. ##Overall: While the location and rooms are great, the lack of security and responsive staff is concerning. Guests should be vigilant and prioritize their safety during their stay.

First, We would consider making future reservations here. Yet, some issues did come up during our 3-week stay at the Alliance Palace on July 2024: 1 - ******* lists "Daily housekeeping" but we had to keep calling or stop by reception to ask for Toilet paper, water bottles, fresh towels. Eventually we gave up and purchased toilet paper and water at a grocery store. 2 - There was a frequent foul odor in the bathroom. I improvised an odor blocker with a plastic bag on the opening of the floor drain which eliminated it. 3 - Unfortunately most of the front desk stuff is unfriendly with little desire to help and keep a frozen face. 4 - Noise level: Good sound insulation with double glazed windows/doors but you will have to get used to the nightly loud music from the Sunset restaurant (which we highly recommend for dancing, food, live music and Georgian dancing shows). Their loud music goes until 2AM and it's heard even at the sea-view 29th floor we stayed at. Tips: #1 - The one bedroom Units 01, 02 on each floor have a 180 view of the sea. #2 - Do not buy Cards for Breakfast for your whole stay because there is no refund on leftover cards if you skip breakfasts. You can always buy more at any time. Buy Breakfast cards (at check-in) for just 1-2 days initially (40 GEL per person). #3 - Some of the units at this hotel are privately owned and you can pay less by renting directly from owners or agents (search 'Apt for rent Alliance Palace Batumi' etc.).

Great property, wonderful service, my fourth stay with them, great for both solo and family, spacious suits and very will maintained. Wonderful staff keep up the great work

Wonderful

Great location, modern building with amazing views to sea.