Hard Rock Hotel Penang arvostelua

Majoituspaikan vastaus: Hi there,Thank you for taking the time to review your stay with us.We are flattered to hear your opinion of us. Always happy to know we provided as we promote and hope we'll see you again soon for more rocking experiences.Rock On!Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi Poey Suan,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the VIP lounge and found it a more comfortable dining option. We truly understand your concerns about the breakfast crowd and the pool, and we sincerely apologize for any discomfort this caused during your stay.We take all feedback seriously and will look into ways to improve the guest experience in these areas, including enforcing our pool dress code to ensure a more hygienic environment. Your comments help us make the necessary adjustments to maintain the high standards our guests expect.We hope to have the opportunity to welcome you back soon and provide an even better experience.Best regards,Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi Devi Rama,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our facilities and had an overall good stay.We apologize for the inconvenience caused by the breakfast crowd and the delays in food replenishment. We understand how important it is for our guests to enjoy a seamless dining experience, and we will work closely with our team to improve the efficiency of our breakfast service.Your feedback is valuable to us, and we look forward to welcoming you back for an even better experience.Best regards,Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi Fahim1987,Thank you for your kind words!We're happy you found the bed comfortable and the pools perfect for families. Hope to welcome you back again soon!Rock On!Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi Wesley,Thank you for your feedback! We're glad to hear you enjoyed your stay and found plenty of things to do within the hotel. We hope the nearby food spots added to your experience too. Looking forward to welcoming you back soon!Rock On!Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi there,Thank you for your kind words! We're thrilled to hear your family had a great time and that the kids especially loved the pool. We look forward to welcoming you all back for more fun and memorable moments!Rock On!Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi Olga,Thank you for your lovely review! We're so glad to hear you enjoyed our beachfront location, facilities, service and that the sounds of the sea and nature added to your relaxing experience. It’s also wonderful to know you appreciated the breakfast variety.We hear your feedback on the Wi-Fi access process and agree it could be more convenient. We’ll certainly take this into consideration for future improvements to enhance guest comfort.We look forward to welcoming you back for another great stay!Rock On!Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi there,Thank you for your feedback.We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi there,Thank you for sharing your review.Hard Rock Hotel Penang is known for its lively, family-friendly atmosphere and music-inspired experiences. We understand this may not have aligned with your expectations, especially if you were seeking a quiet or adults-only retreat. While we do host music events and feature a waterpark enjoyed by many families, we do our best to communicate this unique concept clearly across all platforms.Regarding your comments about our facilities and room conditions our property is regularly maintained and refurbished to meet standards. That said, we acknowledge your experience and have shared your remarks with our team for review.Thank you for staying with us, and we look forward to another chance to serve you.Best Regards,Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi there,Thank you for taking the time to share your recent experience at Hard Rock Hotel Penang.We are delighted to hear that you felt the friendliness and helpfulness of our staff. Providing exceptional service is a top priority for us, and it’s wonderful to know that our team made your stay memorable.Thank you for staying with us, and we look forward to another chance to serve you.Rock On! Tobias Lackermeier Executive Assistant Manager

Majoituspaikan vastaus: Hi Umi Fathiah,Thank you for your feedback.We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi Asrul Sani,Thank you for your feedback.We hope you had a great time during your stay with us and look forward to seeing you back for another exciting stay soon.Rock On!Tobias LackermeierExecutive Assistant Manager

Majoituspaikan vastaus: Hi Wan Mohd Tarmizi,Thank you for sharing your wonderful feedback! We're so happy to hear that you enjoyed the vibe at Hard Rock Hotel Penang and found it to be the perfect spot for a relaxing getaway. We strive to create an atmosphere where guests can unwind, recharge, and enjoy all that the hotel has to offer.We hope to welcome you back soon for another chill and rockin’ escape!Rock On!Tobias LackermeierExecutive Assistant Manager