Batam Marriott Hotel Harbour Bay arvostelua

Majoituspaikan vastaus: Dear Mr/ Mrs Pinkcoral, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Guest User,Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for sharing your recent experience with us, and for spending Mother’s Day at Batam Marriott Hotel Harbour Bay. We're pleased to hear that you and the kids enjoyed the clean and comfortable room, the swimming pool, delicious breakfast, and your relaxing massage at our spa. It’s especially rewarding to hear that our team made you feel welcome with their warm and polite service.We’re truly sorry to hear about the inconvenience caused by the crows and the cleanliness around the harbor bay. Please be assured, we are working on managing the birds issue and are actively collaborating with the authorities to improve the environment around the hotel.Thank you once again for your valuable feedback. We truly appreciate your support and look forward to welcoming you and your family back in our Hotel.Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Ms. Yvonne,Warmest greetings from Batam Marriott Hotel Harbour Bay,Thank you so much for your kind words and for rating your stay as outstanding. We're delighted to hear that you enjoyed the spacious room, our friendly staff, and the convenient location. We truly appreciate you bringing the water heater issue to our attention. We apologize for the inconvenience caused and understand how important a consistent shower temperature is for your comfort. Our maintenance team has been informed and is looking into the matter to ensure a smoother experience for future guests.Thank you for bringing these matters to our attention and allowing us the chance to improve.Regards,Manoj Rawat General Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Rentro,Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations. We hope your next visit is just around the corner. We look forward to welcoming you back then. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mrs Fiona812, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for sharing your feedback about your recent stay at our hotel. We deeply apologize for the inconveniences you encountered during your time with us. Your experience is truly not reflective of the high standards of service we strive to uphold. We take your comments seriously and are committed to addressing the issues you've raised. We deeply regret any lapses in the room was not ready yet and delay in preparing your room until you wait for another half an hour for the room to be available, and we assure you that steps are being taken to rectify these matters immediately. Our guests' comfort and satisfaction are of the utmost importance to us. Your valuable feedback will undoubtedly aid us in making necessary improvements. We sincerely hope you'll consider giving us another chance in the future. It would be our privilege to demonstrate the true essence of our hospitality and provide you with the exceptional stay you deserve. Thank you for bringing these matters to our attention and allowing us the chance to improveRegards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Meitianqihenzhaoxiansheng, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Guest User,Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations. We hope your next visit is just around the corner. We look forward to welcoming you back then. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Guest User,Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations and also it is with great concern that we learned about your unpleasant experience and again please accept our sincere apologies. We hope that you shall allow us the opportunity to welcome you back so we may showcase the kind of hospitality from Batam Marriott Harbour Bay. We remain at your full disposal and you may contact us for any further assistance you may require. Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Esunys, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Guest User,Warmest Greetings from Batam Marriott Hotel Harbour Bay,Thank you for taking the time to write such a detailed review. We are so glad that you are enjoy your stay with us and meet your expectations. We hope your next visit is just around the corner. We look forward to welcoming you back then. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that you had a fantastic stay with us. Your kind words truly warm our hearts and motivate us to continue delivering exceptional hospitality. Our team works diligently to ensure every guest feels comfortable and well taken care of during your stay. It's fantastic to know that our efforts resonated with you and contributed to your enjoyable visit. We can't wait to welcome you back for another unforgettable stay. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know. Your feedback is invaluable in helping us improve our services to meet your expectations. Thank you once again for choosing our hotel, and we eagerly await the opportunity to serve you again in the near future. Regards, Manoj RawatGeneral Manager

Majoituspaikan vastaus: Dear Mr/ Mrs Guest User, Warmest Greetings from Batam Marriott Hotel Harbour Bay, Thank you for your positive comments and ratings. We will continue providing great products and service for our valued guest. For more information and interesting offers, please kindly check @batammarriottharbourbay, @jianghe.chineserestaurant and @altitudebatam on Instagram.Regards, Manoj RawatGeneral Manager