Laya Waves

"Meillä oli todella mukava ja huomattava kokemus täällä ... Tämä on hyvin perustettu tilava hotelli, joka sijaitsee kalkudhan rannalla ja hyvin rauhallinen luonnonympäristö. On ystävällistä ja ystävällistä henkilöstöä työskentelevät ja kohtelevat meitä lämpimästi. He järjestivät meille erittäin herkullisen illallisen ja toimitti rantakentät kaikki tarvittavat tilat myös. Ja siellä huoneita ovat tilavia ja ylläpitää puhtautta myös. Totta puhuen ne tarjoavat hyvää palvelua ja se on hintaan arvoinen. Kiitos Laya Waves ... Olet tehnyt parhaasi!"

Delight Guest House and Restaurant

Kay Jay Palms - Kalkudah

Hotel East Lagoon

"Very DISAPPOINTED and BAD Service In case if you are planning to leave from this hotel in late nights, please do NOT depend on ride from this hotel. Here is my experience, I traveled to Colombo, Sri Lanka and reserved the East Lagoon hotel for 2 nights on December 19 to 21. Took the train from Colombo to Batticaloa arrived late night (around 11 PM) on December 19th, where no issues in the transportation from Batticaloa railway station to the hotel, since I hired a tuk tuk from the station (plenty of them available as they wait for passengers from the train). Next day, before I leave from the hotel in the morning I went to the front desk and asked the receptionist (his name is Dhanush) for a taxi or tuk tuk later in the night (around midnight) to catch the train from Batticaloa station (leaving at 1.30 AM on Dec 21, 2023) to back in Colombo. His response was "yes no problem we can call the tuk tuk any time and not an issue". So I trusted his answer and I did my personal visits in Batticaloa and later in the afternoon/evening went for walk in the town. It was a very beautiful experience and enjoyed my short visit to this beautiful city (went after more than 35 years to this city). Later in the evening I came back to my hotel room, refreshed and had a rest for couple hours. Closer to midnight I packed my stuff and went to reception to check out and asked for tuk tuk service. Same person (Dhanush) told me that nothing available and you have to find your own way. I was shocked and replied to him saying that "you confirmed in the morning and now you are saying no", for that he simply said "we can NOT do anything and you can walk from here and catch a tuk tuk near some hospital". Very arrogantly told me and not even apologizing it or didn't find a way to help me out. Simply walked away and he was concentrating on his other work (importantly made sure to get the money from me for 2 nights and gave me the invoice, which I have the scanned copy attached and it has all the times of check in and out). I waited for 5 minutes as I was expecting them to arrange something but no response. So I took a risk and walked away in the midnight (security at the gate was shocked and he tried calling someone and no luck). Please think that I'm going to this town after more than 35 years and everything changed (don't know the streets well too), raining, carrying a big bag, very dark and some areas of the road doesn't have lights, not a straight road to station and plenty of street dogs all over the place (which are very aggressive in the night). Finally took me about 30 minutes to arrive at the station with full of mud on my feet where I stepped in darker areas of the road. VERY BAD EXPERIENCE AND SO PANICKED until I reached the station. If they have told me this response in the morning (when I inquired in the morning for the taxi service later in the night), then I would have pre-arranged through my contacts in the morning or arranged from the town (I saw so man"

Breeze Pasikudah

"The rooms are incredible and the beach is lovely but this is NOT a 4* hotel. The rest of the place seems run down and not looked after, the gardens are a mess, volleyball court isn’t usable and I’ve not seen a children’s play area. Staff are scarce, there is no pool bar and you have to go in search of beach towels or drinks. The restaurant is extremely poor, long wait for service and we were the only ones in the restaurant. Food options weren’t available and beer was only put in the fridge when I asked for it, so I then had to wait for it to cool down before it was served, when food arrived it wasn’t great, felt like a quick microwave meal. Room initially had no hot water, which we had to wait to be fixed, there is nothing in the mini bar as advertised, you just get an empty fridge, hairdryer had to be requested and room was missing towels and robes etc on arrival. Rooms took a long time to be made up each day and again some towels and robes were not replenished and had to be requested again. Parts of the hotel were closed and lots of lights at night flickered. They also advertise that the hotel has a night club and a billiards room, we haven’t seen any sign of a nightclub and the billiards room is two pool tables, one completely out of use with tape over it and the other is extremity rundown, dusty and wonky that you can’t play a game on it properly. No staff ever gave us a briefing on arrival or told us about the hotel, we have had to explore, guess and ask questions. Staff have been somewhat helpful, they speak English but don’t seem to understand it when they’re asked questions. Hotel has a what’s app service but responses are very slow and even then not fully understood. It’s like it used to be a 4* hotel but it’s run by pirates 🏴☠️"