Macdonald Bath Spa Hotel

Macdonald Bath Spa Hotel arvostelua

Macdonald Bath Spa Hotel

Sydney Rd, Bath, BA2 6NS, United KingdomNäytä hotellin tiedot
Macdonald Bath Spa Hotel
Macdonald Bath Spa HotelMacdonald Bath Spa HotelMacdonald Bath Spa Hotel
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.6/10
Erittäin hyvä
129 arvostelu
Vahvistetut arvostelut
Sijainti8.9
Mukavuudet8.3
Palvelu8.4
Puhtaus8.7
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Lajitteluperuste:
Kaikki arvostelut(129)
Positiiviset arviot(111)
Arvostelut valokuvien/videon kera(39)
Mahtava yöpyminen!(44)
Tyylikäs ympäristö(18)
Ystävällinen isäntä(17)
Puutarhanäköala(7)
Suuret huoneet(7)
Hyvää ruokaa(5)
Todella hyvä sijainti(4)
Kielteisiä arvosteluja(18)
lys_lyn_n
Kahden hengen standard-huone
Majoittunut 5. 2025
Perhe
4 arvostelu
10/10
Ylivertainen
Lähetetty 1.7.2025
Great price for the location and spa services
Käännä
Majoituspaikan vastaus: Thank you for your lovely feedback.Please do not hesitate to contact us directly for your future reservation.Have a lovely weekend!Best wishes,Management Team
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 4. 2025
Pariskunta
1 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 12.6.2025
The hotel is an incredible building which must take some maintenance. We booked a double room for one night and arrived at lunchtime with the intention of sightseeing in bath for a couple of days. The hotel was happy for us to park all day both days which was great. The check in process (after 3pm) was very easy and we had a very clean room with plenty of towels, 2 robes and slippers for the spa/pool. The double room had a king size bed which was very comfortable. The hotel pool was crowded and looking a little tired but was as expected. The outside heated pool was very nice and relaxing. We didn’t have any spa treatments or use the gym but both looked well kept and the gym had good modern equipment. We didn’t eat in the restaurant preferring to find a restaurant in bath itself. Breakfast was a bit of a chaotic affair with several hotel staff doing various jobs with no apparent coordination. The wait for a table, then coffee was long and then we had to wait again to order breakfast. The whole process of breakfast took well over an hour which is poor. It was clear that there was no clear process as some tables were getting their cooked breakfast before us even though we were taken to our table 30 mins before them. The little waiter man with his paper pad was a bit useless. When the ‘full English’ breakfast came it was a small plate of well cooked food but not really as described in the menu. In terms of portion size it was more like a kids breakfast. We weren’t served any toast either and had to ask for it unlike other tables who received it with their drinks order which seemed a bit weird. The continental buffet was a bit scarce with no bowls or spoons so we had to use our fruit juice glasses for the yogurt and fruit. The whole thing could be improved with a breakfast buffet under a hot plate if they haven’t got enough staff to serve it.
Käännä
Majoituspaikan vastaus: Good evening,Thank you for taking the time to write to us following your experience at the Bath Spa. It is so lovely to hear that you enjoyed your stay with us.Please accept our sincere apologies for the inconveniences caused during your breakfast time and we would like to reassure you that all matters have been investigated and are in the process of being resolved. We pride ourselves in offering the highest quality of standards and I was disappointed to hear that you felt a bit let down by our service, especially in the breakfast. Thank you for having brought your feedback to our attention, I have set up a meeting with our F&B Team to go through all your comments and carry out the necessary retraining. Once again, please accept our sincere apologies and do not hesitate to contact me directly should you want to discuss your experience further or to book your future stay.Best wishes,Management Team
Vieraskäyttäjä
Super Deluxe -huone(parivuode)
Majoittunut 4. 2025
Pariskunta
13 arvostelu
10/10
Ylivertainen
Lähetetty 9.6.2025
很不錯哦!
Käännä
Majoituspaikan vastaus: Good evening,Thank you so much for your lovely feedback. We are glad to read that you have enjoyed your stay with us. We hope we will have the pleasure of welcoming you back again.Kind regardsManagement Team
Zhezenmegaodelvxingriji
Courtyard-huone(parivuode)
Majoittunut 3. 2025
Pariskunta
28 arvostelu
10/10
Ylivertainen
Lähetetty 5.6.2025
第3次來啦 一如既往特別好
Käännä
Majoituspaikan vastaus: Good evening,Thank you so much for your lovely feedback.We are glad to read that you have enjoyed your stay with us.We hope we will have the pleasure of welcoming you back again.Kind regardsManagement Team
Vieraskäyttäjä
Courtyard-huone(parivuode)
Majoittunut 4. 2025
Pariskunta
3 arvostelu
7.5/10
Lähetetty 22.5.2025
Actually it is an amazing hotel, but it really needs updating as the curtains fabric was literally tearing apart. However, the location and grounds are amazing, lots of greenery, quiet and not far from the centre. We were upgraded to a better room which was really thoughtful. Like the outdoor swimming pool, even though it need updating as well. Staff is really friendly.
Käännä
6/8
Majoituspaikan vastaus: Good evening,Thank you for taking the time to provide feedback on your stay with us.Please accept our sincerest apologies. I have asked our Executive Housekeeper to check for us which rooms need to have the curtains amended. As a gesture of apology, should you plan to visit Bath again, please do contact us directly and we will arrange for you to have a preferential room rate, with a complimentary upgrade.I hope to welcome you back to Bath Spa and show you a better experience.Have a great weekend!Best wishes,Management Team
joseph
Standard kahden hengen huone
Majoittunut 4. 2025
Pariskunta
5 arvostelu
10/10
Ylivertainen
Lähetetty 19.5.2025
Very nice, clean and well maintained hotel. Has everything you need and more some. Great place to stay with lots of good customer service. Grounds are well kept.
Käännä
Majoituspaikan vastaus: Good afternoon,Thank you for your lovely feedback.We are delighted you had a wonderful stay with us.Your satisfaction is our priority, and we hope we will have the pleasure of welcoming you again soon.Best wishes.Management Team
catherinewsh
Standard kahden hengen huone
Majoittunut 4. 2025
Perhe
1 arvostelu
6.2/10
Lähetetty 19.5.2025
和家人一起住酒店 房間清潔不完善 地上有上個客人留下來的零食碎片 衞生間也不是很乾凈 早餐用的杯子也不乾淨 但是環境很好 在莊園裡
Käännä
Majoituspaikan vastaus: Good evening,Thank you for taking the time to provide feedback on your stay with us. It is disappointing to read your comments and I would like to apologise that this was your experience whilst staying with us.We take your feedback on board and it will be fed back to the relevant Head of Departments.As a gesture of apology, should you plan to visit Bath again, please do contact us directly and we will arrange for you to have a preferential room rate, with a complimentary upgrade. I hope to welcome you back to Bath Spa and show you a better experience.Have a great weekend!Best wishes,Management Team
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 4. 2025
Pariskunta
2 arvostelu
10/10
Ylivertainen
Lähetetty 17.5.2025
房間有點舊,整體環境還不錯,比較私密,半山坡上
Käännä
Majoituspaikan vastaus: Good afternoon,Thank you for your lovely feedback.We are delighted you had a wonderful stay with us.Your satisfaction is our priority, and we hope we will have the pleasure of welcoming you again soon.Best wishes.Management Team
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 11.5.2025
It was a very special reunion for a group of nurses celebrating 50 years since we started our course in May 1975. In those days this hotel was a nurse's home and we all lived here for around 18 months. We had booked lunch,the food was lovely and the service was amazing. We so enjoyed our stay, 5 of us stayed for one or two nights. So beautiful and peaceful, couldn't have been better. Benice organised things for us, highly recommend her if you are booking an event.
Käännä
Majoituspaikan vastaus: Good afternoon,Thank you for your lovely feedback.We are delighted you had a wonderful stay with us.Your satisfaction is our priority, and we hope we will have the pleasure of welcoming you again soon.Best wishes.Management Team
Anonyymi käyttäjä
Kahden hengen standard-huone
Majoittunut 1. 2025
Matkustus ystävien kanssa
5 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 8.5.2025
房間還算不錯 乾淨衞生 莊園環境好空氣新鮮安靜
Käännä
Majoituspaikan vastaus: Thank you for your lovely review.We hope we will have the pleasure of welcoming you back again soon.Best wishes,Management Team
Evelyn Marvila
Standard kahden hengen huone
Majoittunut 4. 2025
Matkustus ystävien kanssa
1 arvostelu
10/10
Ylivertainen
Lähetetty 6.5.2025
Had the best time with a friend where looks.like we been there for daysss,Love everyone who help us there,the amazing atmosphere,the hotel surounds...all amazing!Can't wait to back again!Thanks thanks!
Käännä
Majoituspaikan vastaus: Thank you for your lovely review.We hope we will have the pleasure of welcoming you back again soon.Best wishes,Management Team
Rupa
Deluxe-huone - Puutarhanäkymä(parivuode)
Majoittunut 3. 2025
Pariskunta
2 arvostelu
9.0/10
Mahtava
Lähetetty 29.4.2025
Amazing service, all staff, the manager concierge, Resturant staff, just cannot vote them. I’d give them 100%. Paid for all your needs , Even the area that it’s amazing views . Anyone staying here? Well enjoy their stay I would definitely call it five star. Spa was amazing too. Will definitely come back here again .
Käännä
Majoituspaikan vastaus: Good evening,Thank you for your lovely feedback.We hope we will have the pleasure of welcoming you another time.Best wishes,Management Team
Vieraskäyttäjä
The Belgrave Suite and The Cavendish Suite
Majoittunut 3. 2025
Matkustus ystävien kanssa
3 arvostelu
10/10
Ylivertainen
Lähetetty 26.4.2025
房間很大的
Käännä
Majoituspaikan vastaus: Good evening,Thank you for your lovely feedback.We hope we will have the pleasure of welcoming you another time.Best wishes,Management Team
Vieraskäyttäjä
Standard kahden hengen huone
Majoittunut 1. 2025
Matkustus ystävien kanssa
2 arvostelu
5.0/10
Lähetetty 25.4.2025
前台服務態度不好 大冬天去酒店暖氣是壞的 換了一個還是壞的 温泉很小 男女共用 不太衞生
Käännä
Majoituspaikan vastaus: Good evening,Thank you for your feedback.We would like to apologise for the inconveniences caused during your stay.Please do not hesitate to contact us if you desire to talk further about your review.Once again, please accept our sincerest apologies.Best wishes,Management Team
Ian
Courtyard-huone(parivuode)
Majoittunut 3. 2025
Pariskunta
2 arvostelu
10/10
Ylivertainen
Lähetetty 21.4.2025
Excellent all around!
Käännä
Majoituspaikan vastaus: Good afternoon,Thank you so much for your lovely feedback.We are pleased to read that you have enjoyed your stay with us.Please do not hesitate to contact us if you desire to visit us again.Best wishes,Management Team