The Farm at San Benito

The environment is excellent for a holistic health resort. Wrapped within a forest with lots of trees and organic farming all over the place. Good: Spa treatments were really good. All therapists very professional and I had an extremely good experience. To improve: - it's 2 hour drive from the airport. The resort does not provide shuttle service from airport, I had to find my own transport. Lucky I found a very reliable and good driver. - customer service not up to such a luxury resort level. Some of them are good but some seem to be quite reluctant in answering requests. Like when I make booking, it takes them forever to reply, and no following up. I also sent my health report as requested at reservation, they never read it and still ask me about it when I arrive. What's the point. - food could be better. - decor and songs in the rest very outdated.

I'm glad that I booked here. We enjoy our 21st Anniversary. The Hotel was SUPERB! I am surely gonna book again

Sadly when call the number of the hotel, they said that the heater didn't work since last year, and I was about to cancel my reservation, however when I arrived they on the heater and it takes 8 hours to heat, so we enjoyed our stay early morning only