Movenpick Hotel Basel arvostelua

Majoituspaikan vastaus: Dear Eric12rBest regards from the Mövenpick Hotel Basel. Thank you very much for your feedback! We are glad to hear that you were satisfied with our hotel. Our hotel is indeed in a great location, very close to the train station and the sights of the city. We place great importance on the comfort of our guests and are delighted to hear that you had wonderful stay with us.Our team are always keep to provide excellent service and are helpful and friendly. It's great to hear that you enjoyed your stay with us. We truly appreciate your kind words and hope to welcome you back soon for another fantastic experience!Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Lieber Herr GianDas gesamte Team bedankt sich für Ihre Zeit, die Sie für die Bewertung genommen haben, und für die positiven Worte über den Aufenthalt in unserem Hause. Über Ihre lobenden Worte freuen wir uns sehr und leiten diese gerne an Laura und Sarah weiter.Wir hoffen, Sie schon bald wieder bei uns begrüssen zu dürfen. Freundliche GrüsseSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear Mr. WomenxieshouyiqizouBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear Mr. LaopeiBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear GuestThank you so much for your wonderful review! We're thrilled to hear that you enjoyed our hotel's convenient location, excellent food, and the amazing breakfast. It's great to know that our concierge team provided helpful and professional service – we truly appreciate your kind words. We're delighted that your room met your expectations and that you had a fantastic experience overall. We look forward to welcoming you back soon!Hope to welcome you back soon!Warm regards Selina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you for your positive review! We are very pleased that you enjoyed your stay with us. We are proud to be able to offer you a modern and well-designed hotel as well as a varied and delicious breakfast. Your appreciation for the ambience of the breakfast room means a lot to us. We hope to welcome you back soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear GuestBest regards from the Mövenpick Hotel Basel!We very much appreciate you taking the time to leave us your positive feedback.We are pleased that you enjoyed your stay with us. We look forward to welcoming you again soon!Kind regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear Mrs. FedericaBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear Mr. AlvarezBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear GuestBest regards from the Mövenpick Hotel Basel. Thank you very much for the positive review and the time you took for this. We are pleased that you enjoyed your stay with us and hope to welcome you back very soon! Warm regardsSelina Thier - Guest Services Manager

Majoituspaikan vastaus: Dear guestThank you very much for your detailed feedback and your frank words! We are sorry that the cleaning quality did not always meet your expectations and that there was some inconvenience. We will pass on your concerns regarding the refilling of water and coffee capsules as well as the cleaning to the responsible departments to ensure that such points do not occur again in the future.We also apologise for the misunderstanding regarding the issue of the Basel Pass and the problems at check-in. We are sorry for the inconvenience caused in this case.We are pleased to hear that you were otherwise satisfied with our service and the location of the hotel, especially with the underground car park and the Basel Pass. We know how important it is to make your stay a pleasant one and are grateful that you pointed these aspects out to us.We hope to welcome you again soon and wish you all the best.