Mue Cubes

Hepsine 1 yıldız vermem adil değil belki, resepsiyonu olmayan bir yerde kalmam kalmadım yardımcı olacak tek bir kişi yoktu whatsapptan link atıp doldurmanızı istiyorlar dünyanın en komik oteliydi. Güvenmediğim için başka otelde kaldım

I was not in Basel for a long time and I just wanted somewhere to put my head down so the Mue Cubes was perfect. Prior to my arrival I received an email about how to check in which was pretty easy to complete. Following this I was sent an email with the code to get into the building and also a code for my key safe. I arrived in the city at around 6pm and with the help of google maps I was able to find the hotel. There are no signs for the hotel and I found it by going down Peter Merianstrasse. Once located getting in was a breeze with the codes I had been sent by email. My cube was cosy and very modern. I have previously stayed in a cube hotel and this one is much more modern with a keycard to unlock the cube and airconditioning in it as well. In addition to having my cube I also had a locker which was not close to my cube so I did not use it much. I noticed other guests were not using their lockers much either. I slept pretty well in the cube and I am not someone who suffers from claustrophobia so it was quite comfortable and I enjoyed being in my own little space. The bathroom was clean and well presented when I used it and overall the hotel was tidy. The only downfall for me was that I did not meet any staff so if you do want any travel tips for the local area or general information I suggest Google or visit one of the other hotels in the area.

it is the poor communication between customer service and the clients.

Noisy bedding. No property signage. Bathrooms and cube poorly designed. Absence of staff at location. Late check-in instructions sent via Whatsapp. Poor coordination.