Logis Hôtel Restaurant Au Lion Rouge

Checkin was very bad. We did call to inform that we was late, and the Hotel told us that they would send us a email with information's of how to come to the room when hotel was closed. We DID NOT GET ANY EMAIL from the hotel and when we did arrive at 03:00 we had no information and no help! Luckily for us there was some other guests who had other problems with the hotel there in the middle of the night so they did help us inside! Really really bad service and experience! The next morning was even worse! The house cleaning tried 4 times to enter the room for cleaning even if we have hanging the no service sign on the door. The person entreer the room before our check out and we needed send here out, but came back again and again. Extremely rude and disrespectful treatment, and totally unprofessional! When we complained they told us that this was all our fault and they didn’t say that they were sorry and they didn’t apologize for all the things that happened to us! We will never come back again and we will not recommend this hotel to anyone!

We had a cleaning lady coming to our room 4 times, while I was sitting on toilet, she didn’t care, she stood there and talked, I asked her to go, I was at toilet, she didn’t respect me, she keeping talking to me. We had the cat in the room and she came back again and our cat almost run from the room! She came back one more time and I was shouting to her to leave and begging her to respect our privacy! But she was keeping coming back! We complained to the owners and we found out that the Cleaning LADY was the owner 😱We talked to her son and he he said it was like that, that we didn’t hang the DONT DISTURB sign at the door but it was still there when we left the room and we also said it’s not normal that she comes when a guest sits at the toilet and the other showered and she still coming back 4 TIMES! He said it was like that! He Never cares and never says sorry! Terrible service😱🥹 On the check in we called earlier to inform we would come later in the middle of the night (3am) and they said that they will email us the information about how to come in but when we arrived there there was NO EMAIL and we had to wait almost one hour in the car. We were ONLY lucky to get the room just because some guests were arriving late but they knew where the room keys were! They also had problem with the hotel, they got wrong room’ keys. They had a baby and it was almost 04 am NOT RECOMMENDED THIS PLACE! TERRIBLE! After travel king all over the world this is the worst experience at a hotel EVER! We also have to mention that the breakfast is terrible, no eggs, no normal breads, no milk, no juices, only 2 types cheese, some jams and croissant! Very bad too but it was not the worst, for us the way they disrespected us and didn’t care it was a BIG PROBLEM!

Neat little hotel. Roomy 2 bedroom room. Cons- checkin is very late.