CconfortHotels R&B Cavour arvostelua

Trip.com booking did not highlight nor state clearly that check in process is unusual. It was complicated and not timely and clearly alerted to Instructions on how to check in. We were very inconvenienced by the lack of timely clear instruction. We arrived earlier because there was only one (overnight) ferry crossing to Bari per day. So we had to look for the hotel to leave luggage at the least. But the hotel entrance (or gate?) is closed or we just couldn't find it. So in desperation in the raining cold that morning, we asked a passerby for help. FINALLY, after a long long conversation under the rain, contacting the host, we could finally be allowed to check in. These frustrations could have been avoided if instructions were given earlier or guests warned earlier of unusual way of checking in. We didn't receive instructions till we managed to contact the host thru a kind Italian soul who was able to speak English to help us. A few passers-by we approached couldn't speak English or ignore us because it was raining heavily.