Hotel Ronda Lesseps arvostelua

Majoituspaikan vastaus: 當然可以，這裡是一個禮貌的回覆：您好，非常感謝您的反饋和寶貴意見！我們很高興得知您對酒店的服務、房間的清潔度和裝修感到滿意。關於房間的異味和空調噪音問題，我們對此深表歉意，並已向相關部門反映，會盡快採取措施改進。同時，也希望我們的地理位置在您的旅途中並未造成太多不便。期待您的再次光臨，我們將竭盡全力為您提供更好的入住體驗！祝您生活愉快！酒店管理團隊 （Alessandra）.

Majoituspaikan vastaus: Thank you very much for your comment and your kind words about our hotel! We are delighted to hear that you enjoyed your stay with us and that our service and atmosphere met your expectations. It is always our goal to provide our guests with a special experience, and it makes us happy to know that you felt comfortable during your time here. If you find yourself in the area again in the future, we would be thrilled to welcome you back. Until then, we wish you all the best and many more wonderful travel experiences. Best regards and happy holidays, Alessandra.

Majoituspaikan vastaus: 非常感謝您對我們酒店住宿的評論。

Majoituspaikan vastaus: 感謝您的詳細評論！很高興您喜歡我們的酒店。我們的老闆不是華人，但我們非常希望為客人提供多樣化的食物，讓大家即使身在千里之外，也能有家的感覺。祝好，Alessandra.

Majoituspaikan vastaus: 巴塞隆拿是一座全年都相對昂貴的城市，但它提供了豐富的娛樂和文化活動。選擇權始終取決於選擇這座城市作為目的地的人。祝好！

Majoituspaikan vastaus: 早上好，尊敬的客人，非常感謝您對我們服務的積極和詳細評價！

Majoituspaikan vastaus: 非常感謝您的評價，很高興您選擇了我們。我們很開心您有一個愉快的住宿體驗。

Majoituspaikan vastaus: Good morning dear guest, thank you for the lovely review. We are happy you had a nice stay. Regards, Alessandra.

Majoituspaikan vastaus: Hello, there are several things that you mention that we wanted to respond. First of all we wanted to begin from the end of your review. It is not absolutely true that we discriminate in any way. First of all, the staff is made of respectful and kind people, with all of our guests, not only because it is their jobs but because they are amazing human beings. This is very important for us to underline. The other things do not have the same importance but we want to answer anyway. As far as the wechat is concerned, we offer this application because you can translate easily from any language to chinese and the communication is completely understandable for both sides. Whenever we receive a message from a chinese guest through wechat, we translate it and we answer in english so that our guest can translate it in chinese and we can communicate. Just as simple as that. If the room has problems, it would be good to inform reception desk so that they can fix it. If the problem cannot be fixed, they change the room right away so that the guest can stay in a good room. We would not go too far if we would leave our guests in rooms that have issues. We always try to give our guests the best experience trying to satisfy every request and we are sincerely sure we are good at it. For the safety box, for example, it is the same thing: the guest contact us because the safety box stopped working and we put the new batteries in two minutes. We are trained to do that and it is also a pleasure for us to offer a pleasant stay to those guests who choose us. Regards, Alessandra.

Majoituspaikan vastaus: Good morning dear guest, thank you for the review. We are happy you mentioned our staff. Regards, Alessandra.

Majoituspaikan vastaus: Good morning dear guest, thank you for the lovely review, we are happy you had a pleasant stay. Regards.

Majoituspaikan vastaus: Thank you very much dear guest, it is really good to know you had such a pleasant stay that you decided to extend it. We are happy you enjoyed your time here. We would like to thank you for mentioning also the location close to the metro. Regards, Alessandra.

Majoituspaikan vastaus: Good morning dear guest, thank you for the wonderful review from all the guys at the reception desk. Regards, Alessandra.

Majoituspaikan vastaus: Good morning and thank you for the positive review. We appreciate your comment about the facilities. We always try to provide what a guest needs to feel at home. Regards, Alessandra.