Hampton by Hilton Barcelona Fira Gran Via

So it is indeed a new hotel but the location is far from center but convenient for airport. I tried to contact them before to come for a slight early check in but they completely ignored me. While checking in I ask the receptionist to clarify why I was ignored she became argumentative and I felt undermine. The room are very small so pictures are misleading so be aware that although it's an Hilton but it is way down Hilton standards. There is no swimming pool and the staff are unprofessional and not solving problem orientated which was very disappointed. The morning is a complete chaos as breakfast is late time, all tourists are rushing to the breakfast area is a disorganised way, or it look like a outdoor fresh market where people are pushing each other for foods and no staff are here to help the surprising chaos and being a frequent traveller with Hilton I was shocked to see that it was worst than an postal of 1 star. Choking part is that it is becoming a norm in this hotel and many people were complaining. Thus I would not recommend and look around for this price they should be names as Hilton Hampton.

I had a very disappointing and worrying stay. I prepaid the room via Trip.com and had the confirmation voucher and proof of payment. At check-in, the hotel said they could not find my booking. Despite showing the voucher and transaction evidence, they created a new walk-in reservation and took my credit card “just for a refundable deposit.” At checkout I was told the deposit would be released. After I left Barcelona, I discovered an additional charge of about €180 on my card with no notice, no invoice, and no authorization from me. This is unacceptable and illegal that my card should not be charged after checkout without my consent or any explanation. I request: (1) an immediate refund of this unauthorized charge, (2) written confirmation that the deposit was fully released, and (3) an explanation for why my prepaid Trip.com booking was “missing” at check-in. I have all documents (Trip voucher, payment confirmation, and card statements). I’ve booked many hotels worldwide and this is the first time I’ve experienced something like this. Fellow travelers: keep all receipts, insist the hotel locate your prepaid booking before agreeing to a new reservation, and monitor your card after checkout.

I had high expectations with this hotel because it is owned by Hilton,but it was disappointing. On the first night I went to get a shower and it seemed like they spilled something slippery on the shower floor that with the shower water on, made me slip. Good thing I didn’t get really fall badly. Then the next day, we came back and our room was not cleaned, bed was not done and no toilet paper. I had to go down to ask and had to fall in line in the lobby full of new guests just to get toilet paper and I was already so tired for the day. Not a good experience.

It's a very great hotel， very very nice location to the fira, Perfect choice if you visit or attend the exhibitions.

We used this hotel as a 1 night stop over for a cruise that we were on the following day. I picked it for its location as it is about 15 mins from the airport so it’s before you get to the city centre and it’s about the same time to the port . The hotel is modern , very clean and well kept . The staff are really friendly and were always helpful when it came to questions . Breakfast is buffet and does the job well. If you are a larger party with rooms on different floors then ask reception if you can have access key cards to their floors as you won’t be able to get to any other floor other than reception and your room floor from the lifts . It would probably be easier to try and guarantee the rooms you want before your stay . Overall we had an excellent experience and will use again in future.

Not located in the city centre but very convenient! 5 minutes walk from the metro. Both buses and metro can be used to travel in the city centre. Good price with good service. Highly recommand.