Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty29.8.2025
Catplant
Wonderful boutique hotel with fresh, modern rooms. The building is very fashionable, the service is outstanding (Extra coffee pods? Shuttle to the supermarket? Daytime/evening recommendations? All covered!). Both the public and private onsens are clean and well equipped, including towels, facial serums and body lotion too.
This might be the nicest hotel in town in every single way - with the kindest and most cheerful staff.
I can only speak highly of the week we have spent here!
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Hinta yötä kohden alkaen:8 515 TRY
Lähetetty18.1.2026
Vieraskäyttäjä
Location: remote (literally nothing around that you can walk to); recommend rental car
Parking: limited covered parking, cannot reserve in advance
Service: enthusiastic staff, some are too new
Rooms: spacious, modern and well-designed
Food: excellent
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Hinta yötä kohden alkaen:8 457 TRY
Lähetetty6.10.2025
Travel maker 13
It’s a destination resort you should really plan for it however from the moment you have met the driver from Setsu at the Kutchan station and everything is beyond your expectations and impeccable service.
Love the private Onsen experience yet the public Onsen is also not so busy at this time.
However I will definitely go visit and stay again during the winter time.
Two three four or more thumbs up 👍
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Hinta yötä kohden alkaen:9 777 TRY
Lähetetty5.3.2024
Vieraskäyttäjä
This was my third stay at The Maples, and I couldn't have enjoyed it more. This time I came with just my boyfriend instead of with family, so handled most of the logistics myself. I really relied on help from the staff and The Maples, before, during and after my trip! Even a month before my trip, I got a lot of help with transportations, ski passes etc through emailing with the staff, who were always so prompt to reply and very friendly. During my stay, they also helped me a lot with dinner reservations etc. Every request or question I had was met with a friendly smile.
Of course, I enjoyed the location again immensely. It was great to be able to walk to many of the stores and restaurants, and to also ski in and out. This time I also rented a car and parking at the Maples was always available and easy.
The hotel was always bright and clean. My onlyyyy complaint if I had to mention was that my room did not have black out curtains... so I was woken up pretty early every morning by the natural sunlight!! But, this actually helped me to get up there on the slopes bright and early, so a perk after all!
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Hinta yötä kohden alkaen:8 603 TRY
Lähetetty31.8.2025
Vieraskäyttäjä
The Windsor Hotel at Toya may boast its status as a premier 5-star luxury destination and its historic role as host of the 2008 G8 Hokkaido Toyako Summit, but our recent stay fell far short of expectations.
Despite the grandeur of the location and its breathtaking views, the service quality was surprisingly poor for a hotel of this caliber. English communication was inconsistent and below the standard expected at an international luxury property. Housekeeping was careless—leaving a used cleaning towel on the bed after daily room service, which is simply unacceptable.
When I drove to the main entrance to pick up my family, I was abruptly asked to leave immediately, even though only a few cars were present. This lack of hospitality was jarring. Additionally, being charged for extra bottled water—something even 3-star hotels offer complimentary—felt petty and out of touch with luxury norms.
The most troubling experience came during checkout. Two of our international credit cards failed to process, and although we successfully paid with a third, the staff’s attitude was unprofessional. We were met with a sour expression and the word “FINALLY” once the transaction went through—an unacceptable remark that left a lasting negative impression.
While the hotel’s setting is undeniably beautiful, the overall service and treatment we received did not reflect the standards of a true 5-star experience. I hope the management takes these concerns seriously and works to improve both staff training and guest relations.
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Hinta yötä kohden alkaen:11 616 TRY
Lähetetty3.1.2026
thisisart
The service here is truly next level—warm, attentive, and consistently thoughtful throughout our stay. One absolute highlight was the 8-course dinner set. I highly recommend it to anyone staying here; if you visit even once, the 8-course experience is a must. Since there isn’t much around the area, choosing the hotel dinner is definitely the best option—and it’s worth it.
The hotel itself is incredibly chill and relaxing, perfect for unwinding. They also provide a shuttle bus to nearby attractions, which makes getting around easy despite the quiet location. The views are beautiful, especially overlooking the surrounding nature, and every detail reflects top-notch service and genuine hospitality.
Overall, a peaceful retreat with outstanding food, stunning views, and exceptional service. Highly recommended for anyone looking to relax and be well taken care of.
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Hinta yötä kohden alkaen:10 923 TRY
Lähetetty31.1.2026
Ace.A
Location is good for snowboarding in Annupuri Ski resort. The hot spring or Onsen is also great! The staff member are really helpful and kind.
However the room had a bad Oder, when we requested to change rooms, we found all rooms has bad Oder…. Which is troubling…
All the faculties except onsen needs payment. NOT FREE.
The food is okay… not recommended if you don’t eat Pork. Most of the dishes are cold or room temperatureat best. The tea is amazing tho.
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Hinta yötä kohden alkaen:3 787 TRY
Lähetetty26.2.2024
Tan Shi Kang
Great luxurious ski resort. Excellent service as expected from Ritz. Rooms were very clean. Breakfast and dinner provided were great as well. The outdoor onsen was amazing, coupled with the falling snow making it even more magical.
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Hinta yötä kohden alkaen:13 382 TRY
Lähetetty17.1.2025
Vieraskäyttäjä
I recently stayed at a hotel that I would highly recommend to anyone visiting the area. The location was incredibly convenient, situated right in the heart of the city, making it easy to explore nearby attractions. The facilities were exceptionally clean and well-maintained, which made for a comfortable and pleasant stay.
One of the highlights of my experience was the breakfast. It was plentiful, with a wide variety of high-quality options to choose from each morning. I also thoroughly enjoyed the on-site hot springs. They were relaxing and provided the perfect way to unwind after a day of sightseeing.
Additionally, my room offered a stunning view, which added to the overall enjoyment of my stay. Whether you're traveling for business or leisure, this hotel provides an excellent base with great amenities. I would definitely stay here again in the future.
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Hinta yötä kohden alkaen:5 057 TRY
Lähetetty29.12.2025
jayvern
The hotel is really really old. If you like nostalgia kinda vibe, this is it, it feels like it has not been renovated since opening 😅 room is spacious enough for 2 person. The only thing good about this hotel is the view. It's just too pretty sitting my the window looking at the beautiful lake toya especially during sunset time. Breakfast is just alright, nothing fancy but good enough for a simple breakfast.
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Hinta yötä kohden alkaen:4 057 TRY