Baarilliset hotellit kohteessa Hillingdon

"I had a great one-night stay at the Western London Heathrow Ariel Hotel. The staff were very welcoming, polite, and professional, and the check-in process was quick and smooth. My room was clean, comfortable, and quiet, which made it easy to relax. The service throughout my stay was excellent, and the staff were always friendly and helpful. The location is also very convenient for Heathrow Airport. Overall, it was a very pleasant experience, and I would definitely recommend this hotel and stay here again."

"I recently stayed at this hotel for a 3-night visit while travelling to London for medical treatment. I specifically chose this property because it advertised a gym and steam room, which I needed to support my recovery. Unfortunately, these facilities were completely out of service on arrival, and at no point before or during booking was I informed that they were unavailable. This was extremely disappointing given that these facilities were the main reason for choosing this hotel. Prior to booking, I had also explained that I have several allergies and requested that something I brought with me be heated up upon arrival. When I asked at reception, the young gentleman was unsure and checked with a colleague, whom I assume was his line manager. Despite the fact that the item could’ve been baby food and that my allergies were noted on my booking, the response was dismissive, and no questions or context were asked, the female receptionist didn’t even look up from the screen as she answered. I fully appreciate the importance of avoiding cross-contamination in hotel kitchens, but the lack of communication or willingness to understand the situation felt unnecessarily unhelpful. When I raised the issue regarding the closed facilities, the hotel did not provide any solution or meaningful support, and they also failed to respond to Trip.com for more than 24 hours, even though we were due to check out the next morning. This lack of communication made the situation more frustrating and felt very unprofessional. To their credit, Trip.com stepped in where the hotel didn’t and resolved the issue the best way they could. However, the hotel’s customer service and failure to provide advertised amenities fell well below expectations for a Radisson-branded property. The room itself was clean, house keeping staff very helpful and attentiveand the location is convenient for Heathrow, but the lack of advertised facilities and the unresponsiveness left a poor impression overall. I hope the hotel improves their communication and ensures that major facilities shown in listings are actually available to guests, and that staff take more care when dealing with guests who have specific health or dietary needs."

"Amazing I ve been there with my boyfriend Fantastic great location gym bar Incredible honest lady clean , I forgot something whit money inside she came to me and give me back whit all money inside . Extremely honest . I really recommend"

"conveniently located near the London Heathrow Airport. Can easily take H5B hotel hoppa bus to it, Pay 6.8 GBP for one way or 12 GBP for return. room is clean and the shower water pressure is strong. can ask for more bottled water if you need, from the front desk, they are very helpful and kind"

"Perfect location to the airport - £8 taxi to terminal 2. Very clean room. Room facilities ideal for a short stay. Staff very helpful and friendly. Breakfast ok get down before 6:30am to make sure you get a good table. Plenty os selection for breakfast food. I would stay again at the hotel. If asked I would recommend the hotel to my friends."

"Nothing out of the ordinary. Standard service level of a chain hotel group. At least nothing negative to talk about. That said, a few good comments as follows: 1. Despite so close to the airport, it was very quiet at night. That means if you are a light sleeper, you won’t have any problem sleeping from plane noise.  2. Even though the hotel is close to the airport, you can’t walk to the hotel from the terminal. You can take taxis (cost about £13), ride share, hotel shuttles that cost you £6.50 per person, or in my case, take public bus U3 or A4 from Central Bus Station that stops across street from the hotel (cost £1.75).  Would I stay again in the same hotel? Most probably yes for its value for money."

"The staff at the hotel were exceptionally friendly and helpful, making the stay feel welcoming and comfortable. However, the amenities were fairly average—clean but basic rooms and limited facilities. Great for short stays or business trips, but not ideal if you're looking for luxury or extras."

"Cleanliness is was perfect and staff are quite polite. However, Location is difficult to get to by bus from Heathrow Airport. Except by taxi or if you stopped at Raddison blu and walked 4 mins to the hotel. Breakfast buffet could be better, I didn’t see much salads or veg options on display. Also waffles were too sweet and tough and chunky as scones."

"The hotel facilities are actually quite average; the rooms are small and the amenities are basic, but the affordability is a major plus. You'll see many guests catching flights here—it’s common to see travelers waiting in the lobby for the shuttle bus even in the early hours of the morning. There is a parking lot on-site, though the parking fees are on the higher side of moderate. As for the breakfast, it was pretty standard and didn't leave much of an impression."

"Very good twice stayed here now and has been brilliant no problems only thing is the first time stayed here in 2022 they did a shuttle service this year 2026 they don’t do it anymore But very good hotel bit unclean when got there as sweet packet under the bed so not been cleaned thoroughly before we got there downside to it but not person to grumble about that there was no option for breakfast in the morning being right by the airport there should really be something for people who before leaving the hotel be able to have something to eat before leaving for the airport and getting an international flights but overall stay very very good"