Vieraskäyttäjä
28. maaliskuuta 2025
We cannot rate this highly enough. We chose Premier Inn as we just needed a bed to sleep for 6 nights visiting family. During our first night we experienced a noise in our room that kept us awake. I went to reception at 3 a.m. to ask if there was something that could be done. The manager, Jen, explained the hotel was fully booked but agreed to look into it as soon as the maintenance staff arrived. Within 10 mins she was at our door offering us a room she discovered had not been checked into yet. She could not have been more helpful or understanding. The hotel is bright and clean. Very near transport and quiet. We were offered complimentary breakfast due to the inconvenience. The food was great and again staff very pleasant and helpful. This is a great premier inn. Thank you to all the staff and to Jen the manager, who was very professional and helpful.
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