Majoituspaikan vastaus: Dear Sir/Madam,Thank you for taking the time to share your feedback regarding your recent stay at Red Planet Bangkok Asoke Hotel. We appreciate you acknowledging that your experience was "OK." While we are glad you found aspects of your stay satisfactory, we understand that this does not fully meet our aim of providing exceptional guest experiences.We continuously strive to improve our services and facilities, and your feedback provides valuable insights. We would be grateful if you could elaborate on any specific areas where we could enhance our offerings. Your detailed observations will assist us in addressing any shortcomings and ensuring future guests enjoy a more fulfilling stay. We are committed to making necessary adjustments to elevate the overall guest satisfaction.We hope you will consider staying with us again in the future, allowing us the opportunity to demonstrate our commitment to 1 exceeding your expectations. We value your patronage and look forward to the possibility of welcoming you back to Red Planet Bangkok Asoke Hotel.Sincerely,Sittidech T.Front Office Supervisor
Majoituspaikan vastaus: Dear Sir/Madam,Thank you for your detailed review of your stay at Red Planet Bangkok Asoke Hotel. We appreciate you highlighting the advantages of our prime location, including proximity to landmarks and convenient transportation options, which we understand are crucial for exploring Bangkok. We are also pleased to hear you were satisfied with the cleanliness of your room and bathroom, as maintaining high hygiene standards is a top priority for us.We sincerely apologize for the disruptive noise from the air conditioning outdoor unit that impacted your sleep. We understand how crucial a quiet and comfortable sleeping environment is for our guests' well-being. Your description of the noise is concerning, and we will immediately investigate the issue to identify and resolve the source of the problem.We value your feedback and will take immediate steps to address the air conditioning noise. We hope to have the opportunity to welcome you back and provide you with an improved experience that combines our excellent location and cleanliness with a peaceful and restful night’s sleep.Sincerely,Sittidech T.Front Office Supervisor
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback! We're glad to hear that you enjoyed the shower temperature and water pressure. We appreciate your suggestion about tissues and will consider adding them for future improvements. We hope to welcome you back soon.Kind regards,Prompiriya SritiyotFront office supervisor
Is ready a budget hotel room with no drinking water and glasses. Only positive point, near Asok BTS station, 5 minutes to hotel.
Käännä
Majoituspaikan vastaus: Dear Sir/Madam,Thank you for taking the time to share your feedback regarding your recent stay at Red Planet Bangkok Asoke. We appreciate you highlighting our prime location, just a short 5-minute walk from the Asoke BTS station, which is indeed a key advantage for our guests.We sincerely apologize for the inconvenience caused by the absence of complimentary drinking water and glasses in your budget hotel room. We understand that these basic amenities are important for a comfortable stay. Please be assured that we will review our room amenity offerings to ensure we meet our guests' expectations and strive for consistent service.We value your feedback as it helps us identify areas for improvement. We hope you will consider staying with us again in the future, 1 allowing us the opportunity to provide you with a more satisfactory experience.Sincerely,Sittidech T.Front Office Supervisor
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback! We're glad to hear that you found the location convenient. We apologize for the inconvenience of the lack of amenities. Your comments are valuable, and we'll work on improving these aspects for future stays. We hope to welcome you again soon!Kind regards,Sasichapa S.Assistant Hotel Manager
Majoituspaikan vastaus: Dear Sir/Madam,Warm greeting from Red Planet Bangkok Asoke. Firstly, we appreciate that you spent time writing a review.We are grateful that you enjoyed our hotel.Hope you will come back and give us an opportunity to serve you again.Best Regards,Sasichapa S.Assistant Hotel Manager
Chia Hang Ong
Twin-huone
Majoittunut 1. 2025
Matkusta ystävien kanssa
8 arvostelu
5.0/5
Ylivertainen
Lähetetty 4.3.2025
Clean, friendly and strategic location, nearest walking distance to Asoke BTS station and Terminal 21
Käännä
Majoituspaikan vastaus: Dear Sir/Madam, Warm greetings from Red Planet Bangkok Asoke. Firstly, we appreciate that you spent time writing a review. We are glad to hear that you enjoyed our hotel's location , cleanliness and staff service. We hope you will come back and give us an opportunity to serve you again. Sincerely, Sasichapa S.Assistant Hotel Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your detailed feedback. We appreciate your comments regarding the room size and the amenities, and we will certainly take them into consideration as we continue to improve. We're glad to hear that our central location near Asok Station was convenient for you, and that our front desk staff was able to assist you with your needs. We hope to have the opportunity to welcome you back and provide an even better experience on your next stay.Kind regards,Prompiriya SritiyotFront office supervisor
Majoituspaikan vastaus: Dear Valued Guest,Thank you for your feedback! We're glad to hear that our convenient location near the BTS made your travel easier and that you found the bedroom comfortable. We appreciate your comment about the refrigerator, and we'll take it into consideration for future improvements. We hope to welcome you back soon.Kind regards,Prompiriya S.Front office supervisor
Vieraskäyttäjä
Twin-huone
Majoittunut 12. 2024
Matkusta ystävien kanssa
1 arvostelu
3.5/5
Lähetetty 3.3.2025
I know it's a budget stay but didn't expect that there's no mini fridge nor water available in the room, only 1 shower towel was provided.
Käännä
Majoituspaikan vastaus: Dear Sir / Madam, Sawasdee ka!! Greeting from Red Planet Bangkok Asoke. We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Bangkok. It is with sincere regards that we noted your comment about refrigerator. We will forward your comment to our management team for continuous making improvement in the future.Should you plan to visit Bangkok again, please do not hesitate to stay at Red Planet Bangkok, Asoke Best Regards,Sasichapa S.Assistant Hotel Manager
泰式奶茶
Kahden hengen huone
Majoittunut 1. 2025
Perhe
1 arvostelu
3.5/5
Lähetetty 3.3.2025
位置很好只是通往酒店的小巷有點靜,房間沒有椅子要坐只能坐在床上。其他方便尚算不錯一分錢 一分貨!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback! We're glad to hear that you found the location convenient . We apologize for the inconvenience of the lack of chairs.Your comments are valuable, and we'll work on improving these aspects for future stays. We hope to welcome you again soon!Kind regards,Sasichapa S.Assistant Hotel Manager